Internet Access

• Connect to UDelNet (computer, tablet, other devices).
  
• Eduroam: recommended Wi-Fi network
  
• Guest access
• Register your computer or other devices.
• VPN access to UDelNet resources

Account Management

• Access request (UNIX accounts and projects; www.udel.edu directories, administrative systems)
  
• My UD Settings: Change username, password, 2FA, and other account information
  
• Two-factor authentication (2FA)
• UNIX account maintenance

Backup Services

• CrashPlan Personal (students and employees)
  
• IT backup services, policies, and procedures
• Win Domain File Services (Win DFS)

Business Systems

• My UD Business

CATV (UD Television)

• UD CATV (system, channels, specifications)

Collaboration & Sharing

• Collaboration tools for faculty and students
• GSuite Apps @UD
• Learning Management Systems:
  
• Canvas@UD
  
• Shared email inboxes
• SharePoint
• UD Dropbox
• UNIX shared directories

Computing Purchases

• Student and employee computing purchases
• UD Blue Hen Market: UD's online purchasing center
  
• UD computing purchases

Desktop Computing Support

• Computer Repair: INTEC hardware maintenance (external vendor for departmental maintenance contracts)
• Computer Troubleshooting
• IT Support Center
• KACE: desktop management software
  
• UD Computing Purchases

Email

• Exchange
• GSuite @UD
• Mailing Lists
• UD P.O. Box (class, major, and other pre-defined email lists)

Guest Access

• Request guest access to UDelNet resources

IT Professionals Groups

• Join the IT-Pros Google Group
• LUG @ UD: Linux Users Group at UD (Mostly students and grad students; some UD staff)
• University System Admins Group (Organized by UD departmental sysadmins)

Media Support

• Faculty Commons: Consultations about teaching technology
  
• IT University Media Services
• Student Multimedia Design Center (UD Library)

Network & Server Support

• Register a device for internet access
• Server hosting request
• UD Virtual Machine Request Form
• What is my IP?

Printing Services

• Printing kiosks
• Poster printing

Research Computing

• Research Computing support
• Frequency Scanning ("bubble sheet surveys")
• Geographic Information Systems (GIS) support
• High Performance Computing Community Clusters:
• Mills Retired
• Farber
• Caviness
• Training and events
• Qualtrics (Online survey system)

Security

• Computer and Information Security
• Cloud service acquisition (UD access only)
• Computer management (Desktop management)
• Computer security best practices
• Hard drive destruction
• Identity Finder
• Secure UD Threat Alert blog
• Secure UD Training

Software

• Microsoft Office 365
• Software license server
• UDeploy (UD-licensed software)

Teaching Technology

• Classroom technology (a/v, computer, projection, network)
  
• Collaboration tools for faculty and students
• Faculty Commons: consultations about teaching technology
• Instructional technology toolbox
• Learning Management Systems:
  
• Canvas@UD
  
• Report broken equipment in a classroom
• Test Scoring
• UD Capture: classroom recording system

Technology Training

• UD technology training resources

Telephone Services

• Telephone Services help request

Virtual Machines

• UD Virtual Machine Request Form

Web Page Support

• Google Custom Search Engine (CSE)
• Google Sites (GSuite Apps @UD)
  
• IT Web Development group (business systems)
• IT Web Presence group (department and faculty web support)
• HTML pages (copland.udel.edu, www1.udel.edu)
  
• UD microlink service (UD link shortener)
  
• WordPress