IT Organization
Information Technologies (IT) provides the University with a robust technology environment that allows students, faculty, and staff to pursue academic studies, conduct top-flight research, and conduct the business of campus life easily and effectively. IT reports to the University's vice president for Information Technologies and Chief Information Officer.
View the overall organizational chart for IT or choose one of the IT units to see their chart or read more about each unit below.
Academic Technology Services
Academic Technology Services (IT-ATS) assists faculty members to enhance student learning through the appropriate application of technology. Staff members provide specialized assistance in areas such as webcasting, distance learning, digital media, video, satellite uplink and downlink, and videoconferencing.
IT Governance & Client Success
IT Governance & Client Success (IT-GCS) is often the first point of contact for students, faculty members, and staff members seeking help with technology. IT-GCS focuses on helping the UD community use technology effectively and efficiently. IT-GCS staff members also take the lead supporting IT projects, ONEcards, IT service management, productivity tools for the UD community, and assistance with hardware and software issues through the IT Support Center.
Enterprise Systems
Enterprise Systems (IT-ES) is responsible for the specification, development, and implementation of institution-wide, Web-based information services that support the University's core business systems. The unit provides Web design and development services to both administrative and academic clients while maintaining significant responsibility for, and impact upon, the development of new and improved campus business processes.
Information Security
IT Information Security (IT-IS) is responsible for a comprehensive, campus-wide information security and privacy program. The IT-IS establishes information security policies, procedures, training, and awareness initiatives designed to protect University information resources, limit liability, and prevent legal and regulatory violations.
Infrastructure & Architecture
Infrastructure & Architecture (IT-IA) is responsible for all central computing systems, campus-wide networks, telephone services, voice mail, campus card systems, physical maintenance of campus data networking, telecommunications, and the cable TV distribution system.
Research Cyberinfrastructure
The Information Technologies Research Cyberinfrastructure (IT-RCI) group provides the infrastructure, applications and services required to support the University's diverse and growing research portfolio. Research support is a key strategic and operational activity of the central IT organization and is regarded as integral to the strategic goals of the University.
University Media Services
University Media Services (IT-UMS) is responsible for the planning, management, creation, implementation, and technical support of professional audio/video production, campus and performance events (including Mitchell and Pearson Hall performance venues), classroom technology, and technical media support for the University community.