What to Do

Things to Remember

1. Remain calm, use common sense, and provide aid. Take time to think before acting.

2. Always evacuate the building immediately when you hear an audible alarm or see a visible alarm, when directed by authorities, or when the building becomes life-threatening, e.g., smelling natural gas.

3. Proceed to the emergency gathering point for further instructions.

4. Do not use the telephone for reasons other than emergency purposes.

5. Do not enter elevators during an emergency. If stuck in an elevator do not attempt to force open stalled elevator doors, use the emergency phone to contact Public Safety.

6. Keep a flashlight handy if you are in an area that does not have emergency lighting or natural lighting.

7. Know the location of all marked exits from your working area.

Emergency reporting

Dial 911 to reach the emergency dispatcher who can summon medical, fire or police response. These individuals can also contact emergency personnel who are not “first responders” but will oftentimes be needed to assist the first responders with incident resolution.

1. If you are in a hazardous situation, don’t endanger yourself further. Avoid unstable structures, smoke, electrical hazards, fire, radiation, chemical, or biological exposure, etc. Do not risk your well being to save personal or University property.

2. When you call, give your name, telephone number and location, and the nature and location of the emergency.

3. Don’t hang up until the dispatcher ends the conversation.

4. If phone lines are dead, take the message to 413 Academy Street in person or use a cell phone if available and dial 831-2222.

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Medical emergencies

1. Summon help by dialing 911 to report the illness or injury.

2. Provide the level of first aid for which you are trained and equipped.

3. Whenever possible, have someone meet the ambulance or Public Safety officer at a clearly visible location to quickly direct them to the injured person.

4. Never put yourself at risk to help the injured or ill person.

5. Whenever possible, have someone accompany the injured or ill person to the emergency care facility.

6. Inform department personnel about the incident to assure proper documentation and investigation of the incident are performed.

Fire emergencies

1. Be prepared. Practice by holding a fire drill in your building at least once a year.

2. Know where the fire alarm pull stations are and how to activate them.

3. Know your evacuation routes and keep them clear at all times.

4. Know where your emergency telephones are to contact Public Safety.

5. Know where the closest fire extinguishers are and how to use them.

6. Never use the elevator to evacuate.

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If fire or smoke is detected:

1. Activate the building alarm system.

2. Evacuate the building moving a distance of at least 200 feet from the building. Check your building evacuation plan to determine your gathering point. When outside notify public safety by using a blue light phone or cell phone giving as much information as possible. Persons knowing the reason for the fire should go to the command post established by Public Safety to provide this information.

3. If there is no alarm system, notify others as you leave the building by shouting “fire” and knocking on doors.

4. If possible, close doors and windows as you leave to prevent the fire’s spread.

5. If there is smoke in the area, get down on the floor and crawl out of the building.

6. Feel all doors before opening them. If a door is hot, don’t open it. Move to a second exit, or if one is not available, stay there and try to open a window for fresh air.

7. Open doors slowly. If you encounter smoke, close the door quickly and stay in the room. Call 911 and give your location. Try to do something to help identify your location from the outside of the building.

8. Never try to fight a fire alone unless it is required to exit the building.

Your response in a shooting

Please note that such incidents are highly unpredictable and your response will depend on the exact circumstances. Your first priority is to have an "out" strategy. If you can do so safely, leave the building or area immediately, via door, window or emergency exit. Move away from the immediate path of danger, and take the following steps:

1. Notify anyone you may encounter that they should leave the building or area immediately.

2. Get to a safe area away from the danger, and take protective cover. Stay there until assistance arrives.

3. Call 911, providing dispatchers your name, the location of the incident (be as specific as possible), the number of shooters (if known), identification or description of the shooter or shooters, the number of persons who may be involved, your exact location, and information about wounds and injuries to anyone, if known.

4. If you are not immediately affected by the situation, take protective cover, staying away from windows and doors until notified otherwise.

If you are directly involved in an incident and cannot leave the building:

1. Go to the nearest room or office, close and lock the door, turn off the lights and seek protective cover. If possible barricade the door. Students should scatter when in the same room, rather than huddle in a corner, which can provide an easy target for a shooter.

2. Keep quiet, act as if no one is in the room, and do not answer the door.

3. If possible, pull the fire alarm to alert authorities to an emergency situation.

4. If you have a cell phone at hand and if it is safe to do so, notify 911, providing dispatchers with as much pertinent information as possible.

5.Wait for University Police and other police officials to assist you out of the building.

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Bomb threats

1. Take all calls seriously and report them to Public Safety at 911 immediately.

2. Notify your supervisor or the person responsible for the building.

3. Try to obtain as much information from the caller as possible, such as location of the bomb; detonation time; reason for threat; information about the caller, age, affiliation with any organization, etc.

4. Do not try to locate the bomb and never touch suspicious objects.

5. Do not use portable radios in the facility where the bomb is located.


1. Cooperate, giving the person exactly what they are asking for, nothing more.

2. Try to notice distinguishing traits: clothing, race, height, weight, age, eye color, facial hair, or other identifying features such as scars, moles, etc.

3. Pay attention to the type of weapon used, if applicable.

4. Listen carefully to their voice for distinguishing characteristics.

5. Record what direction they go after the confrontation. If they use a vehicle, record the license plate number and make and model of the vehicle.

6. Call Public Safety at 911 immediately following the confrontation.

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Motor vehicle accidents

1. Report all accidents involving University vehicles immediately to Public Safety at 911 and to Transportation Services at 831-1187 regardless of the amount of damage.

2. Collisions that occur after hours are reported to Transportation Services on the next business day.

3. If you collide with a parked vehicle, stop immediately and attempt to locate the owner after notifying Public Safety while on campus. If the collision occurs on the street, notify Newark Police Department.

Severe weather

1. The Vice President for Administration in consultation with the President decides when to cancel class and dismiss employees from work due to extreme weather. Unit managers are not authorized to make this decision unilaterally.

2. In general, the University will remain open unless the conditions are very severe. However, if an employee believes they are placed in an unnecessary risk by staying at work or coming to work during severe weather they are permitted to take annual leave or leave without pay, whichever is appropriate.

3. Listen to local radio stations for notifications regarding cancellation of campus activities. Other options include checking the University's home page [www.udel.edu] or calling 831-2000.

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Utility failure

When a building loses power, it is no longer considered a controlled environment. Normally emergency power is supplied to buildings to provide for safe evacuation and not for continued occupancy. Except in situations where leaving the building would be more hazardous, take the following steps:

1. Evacuate laboratory buildings immediately since most fume hoods will not operate when building power ceases.

2. Persons in non-laboratory buildings may occupy for periods up to one hour provided they have a sustainable source of emergency lighting or natural lighting to allow for continued occupancy and safe evacuation. Battery powered emergency lighting generally lasts only 90 minutes.

3. Report the outage to Facilities by calling 831-1141.

More information regarding power outages procedures is found at [www.udel.edu/OHS/powerout.html].

Fumes, vapors or gas leaks

1. If an odor of gas, toxic or noxious material is detected in your work area, leave the area immediately and call Public Safety at 911.

2. If the hazard is thought to place all occupants at risk, i.e. natural gas, pull the building fire alarm to evacuate the building.

3. Do not re-enter the building until it is determined safe by the emergency responders.

Reporting unsafe conditions

The University is committed to maintaining a safe campus environment. To this end, everyone in the campus community is urged to help by reporting conditions that may pose a serious risk of injury or property damage. Do not assume that someone else will report observed concerns. Report them to one of the following departments:

Facilities Management 831-1141

Public Safety 831-2222

Hazardous material spills

1. Report the spill or other incident involving these hazards to Public Safety immediately at 911.

2. Leave the area taking precautions to contain the spill without putting yourself at additional risk if possible and if you know how.

3. Secure the area to prevent others from entering.

4. Remain in a safe area until emergency responders arrive and release you from the scene. Provide all information requested by emergency responders including MSDSs if available. Notify department personnel as appropriate.

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How can UD Alert help you? UD Alert is the text, voice and email emergency messaging tool that the University will use to notify you of an emergency. Sign up today through UDSIS or Employee Demographic Data webform.