| Contact Information | Course Objectives | Required Text | Information on experiments |
| News Group | Grading Policy | Group Project | Paper |
| Course Schedule | Class Notes | Test Your Knowledge | Return to Homepage |
Demystifying
the Internet gives you a thorough explanation of the use of news
groups (as well as other Internet tools). CILS will serve as a medium
for your marketing queries and discussion; timely information will be
posted concerning the marketing experiments etc. 10% of your course
grade has been allocated to your involvement
in CILS and your completing assignments posted to CILS.
Return to Table of Contents
| Chapter 1, Marketing, A Focus on the Customer | Class Notes |
| Chapter 2, Marketing in the Organization: An Overview | Class Notes |
| Chapter 3, The Changing Marketing Environment | Class Notes |
| Chapter 6, Consumer Behavior | Class Notes |
| Chapter 9, Market Segmentation, Targeting | Class Notes |
| Chapter 8, Collecting and Using Information | Class Notes |
| Chapter 10, Relationship Marketing, IT, and Forecasting | Class Notes |
| Chapter 11, Developing New Products | Class Notes |
| Chapter 12, Managing the Product | Class Notes |
| Chapter 15, Channels and Wholesaling | Class Notes |
| Chapter 17, Retailing | Class Notes |
| Chapter 18, Promotion Process, Sales Promotion and Publicity | Class Notes |
| Chapter 19, Advertising | Class Notes |
| Chapter 20, Personal Selling and Sales Management | Class Notes |
| Chapter 13, Pricing: Relating Objectives to Revenues & Costs | Class Notes |
| Chapter 14, Arriving at the Final Price | Class Notes |
| Chapter 24, Marketing of Services | Class Notes |
| Chapter 23, International Marketing** |