• Minimum of high school diploma or GED with two years of related experience, or any equivalent combination of education and experience.
  • Possession of a valid motor vehicle operator’s license.

Dispatcher Hiring Process

  1. Testing:

    All dispatcher applicants who meet the minimum qualifications and submit an application by the deadline are invited to participate in dispatcher computer-based testing. This testing simulates a generic dispatch environment, but does so in a way that does not require job specific knowledge. This testing puts the applicant into situations that require the same knowledge, skills, and abilities necessary for success in the modern dispatch environment.
  2. Oral Board Interview:

    Applicants who successfully complete dispatcher computer-based testing may be invited for an oral board interview. The oral board interview will be conducted by an oral board panel who measures the applicant's ability to communicate information or ideas to other people in the areas of reasoning, oral expression and comprehension.
  3. Background Investigation:

    A comprehensive background investigation will be conducted on select applicants who successfully complete the interview portion of the process. Background investigations include interviews with the candidate's family, friends, neighbors, supervisors, co-workers, acquaintances, etc. The investigator will also verify the candidate's education, employment, military, financial, criminal and traffic history..
  4. Command Staff Interview:

    Select applicants who successfully pass the background investigation may be invited to meet with our Executive Command Staff.
  5. Conditional Employment Offer:

    Applicants selected for an available vacancy will be made a conditional offer of employment contingent upon successful completion of a psychological examination by a licensed psychologist designated by the department and a complete physical examination with a certified physician.
  6. Final Employment Offer:

    Upon successful results of the psychological and physical exams, a final offer of employment will be made. The candidate is presented with a final offer letter which must be signed and returned prior to employment.


Applicants that are unsuccessful at any stage of the selection process must reapply in order to be considered for future openings. If there are no current openings, interested applicants should send an email to udps-jobs@udel.edu to be notified when the next process occurs.

The University of Delaware is an Equal Opportunity Employer which encourages applications from minority group members and women. Please see our Legal Notices page for more information.