IT Support Center
1743 Welcome Days
During 1743 Welcome Days, IT-CS&S staff offered support to students moving into their residence hall rooms on Saturday and Sunday. Traffic at the IT locations in the George Read and Harrington Residence Halls was moderate, but students and their parents did not seem to have major problems. However, they did ask for assistance with TVs (scanning for channels; hooking up smart TVs, Apple TV, Roku, or other "set-top boxes"), gaming systems, printers, eduroam and other Wi-Fi connections, and smartphone use on UD's network and/or with UD email.
At the Support Center itself, incidents came in at a steady pace: about 280 students contacted the Support Center over the weekend.
IT home page updated
UD IT released a new home page that combines the former IT home page with the former IT Support Center (ITSC) home page on Aug. 28. The new page
- includes both tech help information and news about technology at UD
- uses responsive design so that the information is displayed properly on computers, tablets, and smart phones
- uses a new twitter feed (@udelitstatus) to display system status, allowing the University community to get status updates directly by following the twitter account and
- uses a grid to present a high-level view of the IT services most people use, with easy-to-find links to all IT services.
The new page’s address is http://www.udel.edu/it. Both the old IT home and ITSC pages redirect to the new address automatically.
Contact the IT Communication Group if you have any questions or comments about the new page.
