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IT Activity Report September 2015
September 2015 Activity Report | Information Technologies

My UD Business

UD Information Technologies (IT) recently launched My UD Business, a new service that allows students, parents, faculty members, and employees to search or browse academic and administrative business forms and applications.

Since the launch of My UD Business on August 18, the site has had over 51,000 unique visitors with 84% of visitors making at least one return visit to the site.

My UD Business organizes about 700 UD business forms and applications in a tile-based layout similar to the format used by popular e-commerce websites. Users can search for forms by keyword or can filter results based on role or business category.

Other notable features include the ability to mark forms and applications as favorites, to view recently used and most popular forms and applications, and to see more information about a resource, such as a description, contact information, and related forms and applications.

The forms and applications available through My UD Business are also searchable from UD's Google Search Appliance or via www.google.com. The IT Web Development (IT-WD) team is continuing to work with campus business process owners to refine content and improve search results.

The University community has not needed a lot of training to start using My UD Business; however, IT-WD is offering hands-on training throughout the fall and will offer custom training upon request. If you would like a 10-minute demo of My UD Business at your department or group meeting, contact Joy Lynam at lynam@udel.edu.

Want a hands-on training session? Sign up at www.udel.edu/connectingu.

Looking for a business application? Go to www.udel.edu/myudbusiness.

Questions? Use the Feedback or Help links on www.udel.edu/myudbusiness.

More than 500 of your colleagues are using 2FA. Are you?

On September 10, Acting President Targett and Provost Grasso sent an email message to all UD employees explaining how employees can protect themselves against the consequences of surrendering information in a phishing attack.

Phishing attacks are malicious email messages designed to steal your password and then use your credentials to steal funds or information. In particular, University faculty and staff have seen a dramatic increase in dangerous "spear phishing" attacks that convincingly use stolen logos, names, and other information to target the University community.

Over the summer, scammers tried to steal paychecks using University employee credentials that were likely stolen in a phishing attack or by malware downloaded onto employee devices.

All UD employees are encouraged to make it more difficult for scammers to use stolen credentials to log in to University systems by activating two-factor authentication (2FA) on their accounts. 2FA provides an extra layer of protection by requiring a unique, temporary security code in addition to your password.

2FA is recommended for every UD employee as a small but powerful tool for defending yourself and the University against costly losses. Over 500 employees have signed up for 2FA so far. Why haven't you?

Visit Getting started with 2FA for instructions on enabling and using 2FA.

October 28: UD Tech Fair

UD IT invites faculty and staff to explore the ways technology can help them, their clients, and their students by attending the annual IT Tech Fair on Wednesday, Oct. 28, 10:30 a.m.-2:30 p.m., in the Multipurpose Rooms of the Trabant University Center. Lunch will be provided.

The Tech Fair provides an opportunity for faculty and staff to familiarize themselves with the technology services offered by the University. Staff who provide technology support and manage central systems will be available for questions, short discussions, and hands-on demonstrations of technology tools.

In addition to staff from IT, the 2015 Tech Fair will include representatives from other campus units that provide support for various technologies:

By attending the Tech Fair, members of the campus community can explore new technology while enjoying a light lunch.

For more information, go to the 2015 Tech Fair website. If you plan to attend, please register online.