VoIP phone basics

  • Voice over Internet Protocol (VoIP) is the latest phone system technology. VoIP phone systems convert regular telephone calls into digital data, delivering the voice communications over the Internet, or a packet-switched network. Essentially, when using a VoIP system, you are using the data network to make telephone calls as opposed to a traditional phone line.

  • Every VoIP model phone has CALLER ID and a message waiting indicator light.

  • Free domestic long-distance calling, including Alaska and Hawaii.

  • Improved sound quality.

  • Cost of the VoIP phone service remains the same.

  • UD phone numbers remain the same as the old Centrex phone system.

  • Conferencing for up to six total participants (internal or external).

  • Call forwarding, call waiting, voicemail, caller ID, and three-way calling are some of the many services included at no extra charge.

  • Voice mail will have enhanced features.

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