Not only is spam annoying, it can sometimes be a vehicle for perpetrating fraud, spreading malware (viruses, Trojan horses, worms, etc.) and harvesting your information. IT is noticing a rising trend in phishing, especially spear phishing, attacks on members of the University campus community. Keep watch for phishing emails and report them immediately.
Unfortunately, there is no way to eliminate all spam. Spammers are always developing new ways to fool automatic and custom filters, so you will occasionally receive spam. It's up to you to determine how to deal with spam, but the guidelines below will give you a starting point.
You are responsible for monitoring all email sent to your University address. While filters may be helpful tools for dealing with spam, they can sometimes flag legitimate emails. Be sure to monitor your junk mail folders for legitimate messages.
Faculty and staff are responsible for managing email, including its spam filters, appropriately.
- Do not use non-University email accounts to conduct University business.
- Configure spam filters to block, quarantine, or remove spam.
- Check your spam or trash folders for University-related email. You are responsible for receiving and reading official communications.
- Use filters in Google Apps @UDel.edu. This feature can help you avoid spam and prevent legitimate messages from being incorrectly marked as spam.
- Instead of publishing your email address on a Web page, use a contact form, which will hide your email address from web crawlers.
- Do not respond to spam.
- Do not click any links, including "unsubscribe" links, in spam.
- Stay aware of recent scams and phishing attacks by checking the Secure UD Threat Alerts blog.
- Report phishing scams for inclusion on the Secure UD Threat Alerts blog.