Abstract

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  77                  Wabash College Student Internship Program

John Hanes, Wabash College

Guy Davis, Wabash College

 

Wabash College has initiated an innovative strategy to solve technology staffing problems experienced by many small undergraduate liberal arts colleges. This strategy targets students talented in the use of technology and moves them through an intensive training program, culminating in certifications, graduate course work, and potential hiring. Over a period of three years, Wabash will have developed a steady stream of technology interns in the pipeline, taught skills to students which will make them very employable, and solved our own problem of recruiting computer services staff.

 

During the freshman and sophomore years, students who show aptitude for computer use will be asked to work as computer operators, staffing the student laboratories. As they progress through the year, they are evaluated for proficiency and are paid additionally depending on their skill level.

 

The best sophomores are selected to become Super Operators their junior year. They are in charge of training the regular operators and work on additional specific projects.

 

During their first senior year, two junior Super Operators are chosen to be Level I Master Interns. They complete two tuition-remitted Wabash courses per semester, and work half time for Computer Services. They receive certification classes and a stipend.

 

During their second senior year, the students again take two tuition-remitted courses per semester and work for Computer Services as Level II Master Interns. Responsibilities increase, as does their stipend.

 

The year after graduation, the student is employed at Wabash full time, and Wabash funds graduate school courses. The student trains and manages the Super Operators, provides workshops, and works on projects. As staff, they earn salaries and benefits.

 

The plan has several benefits, including the freeing of senior computer staff from routine projects, the availability of training to students with marketable skills, and the presence of trained support  at a lower cost.

 

Intended audience: IT department managers, trainers, and recruiters, usually at small liberal arts schools, who not only have difficulty in attracting skilled staff but also have difficulties in maintining a student workforce.

Keywords: students, training, internships, staffing

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