paper -
3 Different Strokes for Teaching Folks
Paul
Hyde, University of Delaware
What differentiates technology-using teachers from the
rest of your users? How can you best address their special needs? How will you
know if you are successful in your approach? This session will take a look at
three major considerations for servicing users who apply technology to their
teaching:
1. Classroom
use of technology is time sensitive and mission critical. In-class technical
crises can be minimized with a comprehensive array of services to prepare
first-time faculty users of computers in the classroom and with backup
resources for veteran users.
2. Faculty
members' technology development time must be conserved in order to cultivate
their long-term interest. The initial increase of time required to develop
technology applications for teaching can be held in check by strategically
deploying tools and closely monitoring faculty efforts.
3. As their
numbers continue to grow faster than yours, resource leveraging and continual
assessment are more crucial than ever. Sustaining a shared vision for faculty
support can add focus to collaborative efforts between campus support units.
On-going dialog with your users can be fostered through an online FAQ tool,
e-mail surveys, and regular mailing list updates that will help you assess
where to best place your efforts.
This session will address these issues with practical strategies and experiences from the University of Delaware and invite a discussion of other solutions from the session participants.