Student complaints fall into two categories, those involving grades and those involving other matters.
Where feasible, the student and professor concerned must both be present at any/all hearing/s when evidence is being presented.
The procedures utilized by colleges relating to the student grievance procedure at Step 3 should conform to the general principles of process. To satisfy this standard, the hearing process should, at least:
There must be a decision made at Step 3 before an appeal can be made to Step 4.
It is recommended that all hearings be tape recorded and those tape recordings be secured for no less than one year by the concerned college Dean's office.
It is recommended that a copy of the written report of the decision be filed with the appointing Dean's office at the time it is sent to the student and professor involved.
For purposes of a hearing, the Chairperson of the Academic Appeals Committee may appoint an ad hoc hearing panel from among the current members of the Committee consisting of three faculty members and two students, or the Committee, at its discretion, may serve as the entire hearing panel. If the grievant is a graduate student, the two student panel members should be graduate students and if the grievant is an undergraduate student, the student panel members should be undergraduates. During the hearing, the student and/or faculty member may be assisted by an advisor of his or her choice from among the members of the University community. The student, faculty member, and the committee hearing the complaint may call witnesses and have access to all relevant materials. All involved parties must be provided with a list of witnesses at least three working days before the hearing. The decision of the panel hearing the case shall be final.
On completion of any hearing held in accordance with the procedures in Step 4, the hearing panel will forward a copy of its findings to the parties involved and to an appropriate administrative officer or faculty body.
Procedure approved by the Faculty Senate and adopted by the University, May 1976.