Student Financial Responsibility Agreement (SFRA)
The University of Delaware is required by federal debt collection and consumer protection laws to be transparent with student financial policies, procedures, and requirements. To ensure the consumer/student is aware of our policies and responsibilities, the University of Delaware requires that all students accept the Student Financial Responsibility Agreement (SFRA) on an annual basis. Through the SFRA, the students acknowledge their obligations and understanding of the financial policies of the university. The SFRA informs students of the financial responsibilities associated with course enrollment, and it explains the potential consequences that may result if a student fails to meet those obligations. To help students understand the costs of their education and the financial policies associated with their enrollment at the University of Delaware, the SFRA, in conjunction with our website, e-bill account information, letters and other documentation, helps explain the university’s expectations for payment, and allows us to clearly inform students of our policies related to billing, late payment, contact methods, etc.
What is the SFRA and how do I complete it?
The SFRA is a mandatory agreement that outlines financial obligations and responsibilities for attendance at the University of Delaware. All students must complete the SFRA annually.
What if I don’t accept the SFRA?
The SFRA must be accepted in order to continue to access university services, including class registration, as an active University of Delaware student.
How often do I have to complete the SFRA?
The SFRA must be completed at least once per academic year, or if changes to the current agreement are mandated.
What if someone else is responsible for paying my account (e.g., a sponsor or employer)?
Ultimately, all students are responsible for their accounts, including any unpaid balances (should the third-party payer not pay completely); as such, all students must accept the SFRA.
Why must I complete the SFRA if my tuition and applicable fees are being covered by the university or outside funding sources?
It is possible that funded students may accrue charges on their account that are not covered by the university and/or outside sources of aid. For instance, students may be sponsored for tuition and fees only, and have housing and/or dining charges, for which they are responsible. Student accounts also reflect items such as bookstore and student health charges. In these instances, students are financially responsible for those additional charges and, as such, must accept the SFRA. Additionally, in the event an account balance results from a change of circumstance in a funding source, students are responsible for the amount due.
What communications does the SFRA cover?
While a student at the University of Delaware, we must be able to contact you regarding your academic and financial obligations and requirements. The SFRA applies to any contact made regarding your financial obligations to the university. Alumni may opt-out of further communication(s) by contacting the appropriate department(s) directly.
What is an SFRA Hold?
Failure to complete the annual SFRA can result in a hold being applied to your student account. This hold will prevent access to your grades, transcripts, and registration-related activities.
Once I complete the SFRA, when will the hold be lifted?
The SFRA hold will be removed within a few minutes after completing the form.
How can I access a copy of the current SFRA?
Students are emailed a confirmation copy of the SFRA upon completing their acknowledgment. Parents/Guardians who would like to view the most recent SFRA, find it on the Student Financial Services website.
If I have additional questions regarding the SFRA, who should I reach out to?
Please contact Student Financial Services if you have any questions regarding the SFRA.