If there is an updated version of the AnyConnect client software, it will automatically download to your computer after you log in to the UD VPN server.
If your department's or college's network has been set up with network policies that prevent the automatic update, contact your department's or college's IT staff for assistance.More information) VPN for UD Server Administrators.) www.udel.edu/ip. You should get a report similar to:
Your ip address is 10.7.69.12 The time is 06/20/2014 11:22:37 Your reported hostname is 'host10-7-69-12.vpn.udel.edu'
This is your 10.7 private UD address. It is possible that your UDelNet ID is assigned to a group that gets a subset of the total pool of allowed IP numbers. It is also possible that your IP number is statically defined so you always get the same IP number. The reason for these special assignments is to enable UD server administers to allow access for you or a small group of UDelNet users, while denying access to all others. To make this work, the server administor needs to know the IP numbers that are reserved for you. (see VPN for UD Server Administrators.)http://www.udel.edu/ip and record the IP number and the time stamp. Normally, the IP number is a number assigned to your ISP; however, when you are connected using the UD VPN client, the IP number should begin with 10.7. If this is not the case, report the problem to the IT Support Center with the incorrect IP number and time stamp.
ping 184.108.40.206 ping vpn-chp.nss.udel.eduIf the second one doesn't work, then you have a DNS problem. Either fix the DNS problem or reconfigure your VPN client and use 220.127.116.11 instead of vpn-chp.nss.udel.edu.
After connecting to the UD VPN server, try to connect to a non-UD site. This should work, just as if you were not using VPN. Hosts inside of UDelNet should see you coming in with a 10.7 IP number, while all other hosts should see you using a globally unique IP number from your ISP.VPN and Proxy servers for a detailed description for using both from home.