12:03:00 PM Avagene Moore:Welcome to the EIIP Virtual Classroom! ... 12:03:11 PM Avagene Moore:One quick note about any URLs that may be used in the session; they are live links and you can click on them and view the referenced site in your browser window. ... 12:03:29 PM Avagene Moore:Our topic today is ... 12:03:41 PM Avagene Moore:the "Senior Officials Workshop: Preparedness and Response for Terrorist Incidents." We have two special guests with us today, Dennis Hickethier and Timothy Campbell. ... 12:03:53 PM Avagene Moore:Dennis Hickethier is an Education Specialist, Emergency Management Institute, Emmitsburg, Maryland. He is the coordinator for the FEMA Master Trainer Program, and the Project Officer for EMI efforts to place EMI publications and training material on the Internet World Wide Web. ... 12:04:07 PM Avagene Moore:Dennis also develops training courses and serves as the Training Division representative for the Corrective Action Program Support System. ... 12:04:19 PM Avagene Moore:Dennis is very involved in distance education initiatives at EMI and was instrumential in the development of EMI's first computer-based multimedia exercise simulation, using video and audio formats. ... 12:04:29 PM Avagene Moore:Dennis has been very supportive of EIIP Virtual Forum efforts and has been a speaker and participant in the Virtual Forum on several occasions. .... 12:04:44 PM Avagene Moore:Timothy Campbell is a consultant on public safety communications, fire and EMS operations, hazardous materials team response and emergency management. ... 12:04:56 PM Avagene Moore:The Pennsylvania State Fire School certifies him, to instruct Incident Command, Essentials of Fire- fighting, Volunteer Fire Management and Hazardous Materials First Responder Awareness and Operations. He is an EPA certified Hazardous Materials Technician. ... 12:05:04 PM Avagene Moore:Tim served as Director of Emergency Services for Chester County, Pennsylvania from 1978 to 1997. ... 12:05:18 PM Avagene Moore:He lectures at the Emergency Management Institute, serves as Emergency Program Manager controller for Integrated Emergency Management Courses, and is part of the National Fire Academy course focus group for Fire Service Fiscal Management. ... 12:05:30 PM Avagene Moore:He presently serves on course development teams for IEMC-Response and Mitigation (EMI) and Emergency Response to Terrorism-Incident Management (NFA). He is involved in the course development and pilot delivery of the Nunn-Lugar-Dominici Senior Official?s Policy Workshop on Weapons of Mass Destruction. ... 12:05:44 PM Avagene Moore:After Dennis and Tim discuss the Sr. Officials Workshop, we will have a Q&A session. I will review how we keep order in the Forum prior to the Q&A. ... 12:05:57 PM Avagene Moore:We are very pleased to have both of you with us today, Dennis and Tim.... 12:06:06 PM Avagene Moore:Dennis, I turn the floor to you at this time. 12:06:11 PM Dennis Hickethier:Thank you Avagene. It is a pleasure to have this opportunity to talk about the Senior Officials' Workshop: Preparedness and Response for Terroist Incidents (involving nuclear, biological and chemical agents). 12:06:34 PM Dennis Hickethier:The official title is quite long so I'll refer to it as the SOW or workshop for ease of typing. 12:06:58 PM Dennis Hickethier:The original development of the workshop was a joint effort between DOD, FEMA, FBI, and the Department of Health and Human Services. I served as the project officer for the course development. 12:07:16 PM Dennis Hickethier:The workshop was developed as one of the eight courses that DOD conducts for the 120 cities designated to receive Domestic Preparedness training under the Nunn-Lugar-Dominici legislation. 12:07:30 PM Dennis Hickethier:We contracted with Human Technology, Inc. for the development because they have created many courses for us and know the preparedness and response business. 12:07:44 PM Dennis Hickethier:Although the target audience is the Mayor and/or City Manager plus members of the Mayor's cabinet (department heads), the early analysis indicated that a 6-7 hour period of time was needed to be effective. 12:08:00 PM Dennis Hickethier:The morning session deals with awareness and understanding policy issues. The afternoon session provides for a tabletop exercise, using a chemical release at a shopping mall in the city. 12:08:14 PM Dennis Hickethier:The workshop was pilot-tested in Columbus, OH and Boston, MA, although Boston would not provide time to conduct the afternoon exercise. We used two instructors that regularly teach in our Integrated Emergency Management Courses and had good success. 12:08:26 PM Dennis Hickethier:The workshop materials were finalized and turned over to DOD in March of this year and they have conducted the workshop about 20 times since, using instructors that "tried- out" and were approved by DOD. 12:08:42 PM Dennis Hickethier:In the meantime, we contracted to have additional information added to the Instructor Guide and Exercise Guide so cities not in the designated 120 could conduct the course as a Workshop in Emergency Management, using other qualified instructors. 12:09:03 PM Dennis Hickethier:These materials are now available on the FEMA website at: http://www.fema.gov/EMI/g250ws_f.htm and all State Training Officers have been notified of this. 12:09:19 PM Dennis Hickethier:The videotape used for the workshop will be available on loan from the State Training Officers. We encourage all cities to make good use of the materials. 12:09:57 PM Dennis Hickethier:I've used up my time so now I would like to give Tim Campbell a chance to communicate his experiences with the workshop... 12:10:03 PM Tim Campbell:Hello Everyone. I'd like to review the instructional situation we found ourselves with in the two pilots and the experiences that I had teaching in the present program.... 12:10:10 PM Dennis Hickethier:Tim was an instructor for the pilot offerings, he worked on the course material revisions, and is one of the current DOD instructors for the workshop. It's your turn Tim! 12:10:27 PM Tim Campbell:I will close with the issues that had to be included in the rewrite for the package available on the FEMA web site.... 12:10:54 PM Tim Campbell:As Dennis said, this Workshop is a policy level class. THe audience is supposed to be major department heads with experience on letting subordinate staff handle operational matters.... 12:11:24 PM Tim Campbell:Yet we had to take extreme care to keep people focused on policy. There were cases, especially during the exercise portion but also in the lecture sessions, when people would get very hands on and tactical.... 12:11:46 PM Tim Campbell:We had to reiterate that there were staff on the scene that would take care of the tactical issues. This seems to be an across the board concern since I have a=had to deal with it in later presentations. ... 12:12:07 PM Tim Campbell:Even very experienced personnel can become focused on small issues during a drill. The instructors have to keep the students up in policy level issues.... 12:12:32 PM Tim Campbell:The program seems to have more impact with non public safety agency officials. The emergency services have thought about Weapons of Mass Destruction issues already. ... 12:12:49 PM Tim Campbell:The others may not have seen themselves and their departmental employees as anything other than victims of such events. .... 12:13:09 PM Tim Campbell:The rewrite had to take into consideration that there would not be a small cadre of instructors, presently only 9 in number, presenting the course unlike the Domestic Preparedness Program. .... 12:13:35 PM Tim Campbell:There had to be more background information and guidance for the course manager and the instructor. Additionally, the course would not be presented with personnel from other federal and state agencies present to explain their roles and field questions. .... 12:13:53 PM Tim Campbell:References and a more structured process had to be added. I'll turn things back over for questions.... 12:14:20 PM Tim Campbell:Back to you Avagene 12:14:26 PM Avagene Moore:Dennis, do you have anything you wish to add before we do Q&A? 12:14:50 PM Dennis Hickethier:No, let's take the questions. 12:14:57 PM Avagene Moore:If not, let me give some instructions ... 12:15:02 PM Avagene Moore:Thank you, Dennis and Tim. If you have a question or comment for either speaker, please indicate by inputting a question mark (?) to the chat screen. Please compose your question while waiting to be recognized; hold until the moderator indicates it is your turn to speak, then send your question to the screen. First question, please. 12:15:13 PM Amy Sebring:? 12:15:17 PM Avagene Moore:Amy. 12:15:28 PM Amy Sebring:Can you give us a sample of some of the policy issues addressed? 12:15:37 PM larry:? 12:15:49 PM Dennis Hickethier:Tim, can you take that. 12:15:54 PM Tim Campbell:Yes 12:16:46 PM Tim Campbell:There are issues dealing with the community employees and their families that must be addressed. In addition, there issues daeling with the economic impact on the city of the attack 12:17:18 PM Tim Campbell:Each has different policy implications that must be addressed 12:17:37 PM Dennis Hickethier:One issue is the policy on decontaminaing people, separating them, handling their jewlry, having them disrobe... 12:18:19 PM Tim Campbell:Example of a simple one is the issue of letting people go home in clothing that was worn during an event even if not containinated 12:18:41 PM Dennis Hudson:? 12:19:15 PM Avagene Moore:(Anything more on Amy's question -- remember to use ... if you are not finished.) 12:19:25 PM Avagene Moore:Larry, you are next. 12:19:29 PM larry:Tim or Dennis - Do you have to be a city offical to attend this class? I work for a company with worldwide operations. These policy's could help in putting a reaction plan together. 12:19:57 PM Dennis Hickethier:We are making the materials available to State... 12:20:12 PM Dennis Hickethier:and local personnel specifically, but anyone... 12:20:40 PM Dennis Hickethier:can take and use the materials to assist them in their preparedness activities. 12:20:45 PM Avagene Moore:Dennis Hudson, please. 12:20:46 PM Tim Campbell:The course for the Domestic Preparedness is focused on city officials. The rewrite allows for a more diverse student body. 12:20:58 PM Dennis Hudson:Are most of these issues of a preparedness or pre-planning nature? Can you give an example of the decision process during the actual event? 12:21:34 PM Dennis Hickethier:Tim- 12:22:07 PM Tim Campbell:The SOW focuses on broad policy issues with the idea that they will be addressed during planning.... 12:22:59 PM Tim Campbell:There is a need for accompanying responder training and the Dom Prep program offers that. It is here that command level issues are raised... 12:23:37 PM Tim Campbell:The interfaces where command would occur between federal and local officials is reviewed as a commo pathway... 12:24:20 PM Tim Campbell:How ever the SOW does stay focused on the "this what can happen and this is how you might plan to reduce it's afffects. 12:24:24 PM Avagene Moore:Other questions for Dennis and Tim? 12:24:30 PM Amy Sebring:? 12:24:34 PM Avagene Moore:Amy, please 12:24:46 PM Amy Sebring:Whar are some of the typical responses/questions you get from students? 12:25:18 PM Dennis Hickethier:Tim- 12:25:25 PM Tim Campbell:They are divided between thos ethat have thought about it and those that haven't... 12:26:24 PM Tim Campbell:Those that have seem to want confirmation of the degree of impact/probability in their community. This is why it is helpful to have supporting agencies there since the instructors are not intelligence agents... 12:26:40 PM morris2:hello? 12:27:23 PM Tim Campbell:Those that have not thought about it seem to need to hear what was presented over again to confirm that it is what they just heard. They seem to be the ones that hold their real questions for breaks and sfter class..... 12:27:40 PM lee smith:? 12:27:50 PM Dennis Hickethier:Another question is "What equipment is the government going to give us to deal with this?" 12:28:01 PM Tim Campbell:Kindes of questions have ranged from " Some one will prevent this" to "Why bother" 12:28:27 PM Avagene Moore:Morris, do you have a question for Dennis or Tim? 12:28:43 PM Amy Sebring:? 12:28:59 PM Avagene Moore:Lee Smith, do you have your question ready? 12:29:05 PM lee smith:Does the course address the interface of State and Local and State and Federal as a part of policy making? 12:29:17 PM Dennis Hudson:? 12:29:19 PM Dennis Hickethier:Absolutely... 12:29:52 PM Dennis Hickethier:that is the cornerstone of the course. We stress the interface between... 12:30:24 PM Dennis Hickethier:local, State, and Federal agencies, as well as involvement of the FEMA regional staff. 12:30:42 PM Avagene Moore:Amy, you are next. Your question please. 12:30:45 PM Amy Sebring:What additional course plans in this area do you have for future Dennis? I understand FEMA will be taking on more responsibility? 12:30:47 PM Tim Campbell:The course presents the points at which interface should occur and discusses the need for this to be effective and planned and on a regular basis 12:31:01 PM Avagene Moore:(Sorry, Tim.) 12:31:16 PM Dennis Hickethier:As you may know... 12:31:18 PM morris2:I do not have a question at this time. Thank You. 12:31:48 PM Dennis Hickethier:FEMA has a National Security Affairs office now... 12:32:12 PM Dennis Hickethier:but there are not any additional training programs planned that I am aware of at this time. 12:32:24 PM Avagene Moore:Dennis Hudson, your question, please. 12:32:28 PM Dennis Hudson:Can you give us some examples of sustantial policy changes made by the beta sites as a result of this program? 12:32:31 PM Dennis Hickethier:It is mostly to deal with policy and coordination issues. 12:33:14 PM Dennis Hickethier:I am not aware of any, but Columbus indicated that they needed to do some review of their procedures. Tim- 12:33:47 PM cindy rice:? 12:33:58 PM Tim Campbell:One site has agreed to go into a joint city/county EOC This was not on the table as far as I know when we wer ethere 12:34:03 PM Dennis Hickethier:This is a difficult question to answer, since we don't often go... 12:34:20 PM Dennis Hickethier:back and see what changed. 12:34:32 PM Avagene Moore:Cindy, please submit your quetion. 12:34:45 PM Tim Campbell:Another has indicated that they were able to focus on their needs and settle issues outstanding quickly after the SOW 12:34:45 PM cindy rice:All important question is there any funding from ANY source for putting this class on (dollars extremely limited in state emergency mangement budgets)? 12:35:33 PM Dennis Hickethier:It is my understanding that States are again receiving funding for terroism training... 12:35:51 PM Dennis Hickethier:and it will be up to them to determine how to use the funds. 12:36:06 PM larry:? 12:36:11 PM Avagene Moore:Larry. 12:36:12 PM lee smith:? 12:36:22 PM Dennis Hickethier:I don't know the exact amounts but they should be the same as last fiscal year. 12:36:39 PM larry:Since I am neither a state or local offical how can I get in on one of these classes 12:36:54 PM Isabel McCurdy:? 12:37:14 PM Dennis Hickethier:You would need to contact or find... 12:37:35 PM Dennis Hickethier:a city that is planning to conduct the training (check with the State)... 12:37:57 PM Dennis Hickethier:and see if they would allow you to attend as an observer... 12:38:21 PM Dennis Hickethier:or get a group together who would benefit from the training and conduct a course. 12:38:23 PM Avagene Moore:Lee, your question please. 12:38:48 PM Tim Campbell:Let me make it clear that the private industry equivilant to ther student audience is the executive committee /dept head level 12:38:52 PM lee smith:Will there be a central clearing house for tracking grant approvals to the locals from Federal Sources, or will the states be a part of that process? Realize this question may be beyond the scope of this forum. 12:39:15 PM Tim Campbell:No Idea 12:39:38 PM Dennis Hickethier:That is handled by other staff and I can not give you an answer. 12:39:41 PM Avagene Moore:Isabel, submit your question please. 12:39:45 PM Isabel McCurdy:Can foreign individuals, eg. I am a Canadian, take this course, or is it limited to United States citizens only? 12:40:17 PM Dennis Hickethier:If a Canadian city wants to use the materials.. 12:40:40 PM Dennis Hickethier:to conduct the course, that would be great, and you could attend... 12:40:58 PM Dennis Hickethier:otherwise I don't know how you could attend a course. 12:41:09 PM Dennis Hickethier:Realize though... 12:41:28 PM Amy Sebring:? 12:41:30 PM Dennis Hickethier:that the course focuses on US government interfaces... 12:41:41 PM Dennis Hickethier:and that would be different in Canada. 12:42:15 PM Avagene Moore:Dennis and Tim: From your experience, what is needed across the board as far as terrorism training at local level? 12:42:36 PM Dennis Hickethier:Tim- 12:42:48 PM Tim Campbell:First a needs/risk assessment should be held of the threat.... 12:43:09 PM Tim Campbell:From that the specific ytraining needs can be established.... 12:43:20 PM Tim Campbell:They generally will include... 12:43:46 PM Tim Campbell:Training in the differences from normal operations into the terrorism world... 12:44:19 PM Tim Campbell:Such as SWAT team issues, EOC staff issues., The Dom Prep program.... 12:44:31 PM Tim Campbell:has classes for hospital ER staff, 12:44:58 PM Tim Campbell:EMS staff, First Responders awareness, 1st res Operations... 12:45:09 PM Dennis Hudson:? 12:45:11 PM Tim Campbell:Haz MAt teams and Incident Commanders. 12:45:14 PM Avagene Moore:Amy, your question please. 12:45:17 PM Amy Sebring:Is a vulnerability or hazards assessment part of this process? and how would you go about doing that kind of assessment Tim? 12:45:29 PM Tim Campbell:I also feel that PIOs need more training 12:45:32 PM Amy Sebring:(I already had that typed before Tim brought it up.) 12:45:42 PM Tim Campbell:Yes.... 12:46:07 PM Tim Campbell:You start by iIDing the groups in the community that could pose a threat.... 12:46:25 PM Tim Campbell:Then you ID the targets that they might like to use.... 12:46:42 PM Tim Campbell:Then you assess your capability to handle each threat or action.... 12:47:01 PM Tim Campbell:Then you ID shortfalls... 12:47:17 PM Tim Campbell:Then you decide how to fill those needs... 12:47:25 PM Tim Campbell:Sound familiar Anyone ????? 12:47:34 PM Avagene Moore:Dennis Hudson, you are next. 12:47:34 PM lee smith:? 12:47:36 PM Dennis Hudson:Often, the largest non governmental participation in a disaster is the medical component (hospitals, etc). Are senior level health care providers included in the standard group for this course? 12:48:13 PM Dennis Hickethier:Yes, can you give some examples Tim? 12:48:41 PM Tim Campbell:Yes if the city ID's the health agency as one to be involved. Oublic Health agencies... 12:49:04 PM Tim Campbell:Hospital Councils, Environmetal Health have all been seen in the class. 12:49:09 PM Avagene Moore:Lee, your turn. 12:49:45 PM lee smith:Do you have a schedule of cities currently planning this training? 12:50:19 PM Amy Sebring:? 12:50:23 PM Tim Campbell:The schedule for the 120 cities is handled by the US Army's Domestic preparedness Program 12:50:24 PM Dennis Hickethier:Only those scheduled by DOD... 12:50:48 PM Dennis Hickethier:No other cities have scheduled the training that I know of... 12:51:03 PM Dennis Hickethier:since the materials have just become available to the public. 12:51:06 PM Avagene Moore:Amy, please. 12:51:07 PM Dennis Hudson:? 12:51:08 PM Amy Sebring:We might expect environmental consequences as well I would think. Are these addressed in the course? 12:51:47 PM cindy rice:? 12:51:48 PM Dennis Hickethier:To a limited degree... 12:52:33 PM Dennis Hickethier:we ask officials to consider what would happen if a building becomes contaminated and needs to be destroyed... 12:53:06 PM Dennis Hickethier:and to consider other environmental impacts, but don't provide specifics since they will vary greatly. 12:53:11 PM Tim Campbell:Everything including environmental is handled in very general terms. There is only 3-3.5 hours of class room time. 12:53:17 PM Avagene Moore:Dennis Hudson, please. 12:53:21 PM Dennis Hudson:If you were tasked with creating a follow-up program to this course, what would it include? 12:53:28 PM juan ortiz:I just got in. What did I miss? 12:53:49 PM Dennis Hickethier:The follow-up is really... 12:54:08 PM Dennis Hickethier:the series of courses that DOD offers under the Dom Prep program... 12:54:28 PM larry:? 12:54:38 PM Dennis Hickethier:so I would guess that cities would want courses similar to those. What do you think Tim? 12:54:50 PM Tim Campbell:Another review of policy issues and another drill. This course seems to reach people that do not really worry about preparedness normally. 12:54:58 PM Avagene Moore:Cindy, your question. 12:55:00 PM cindy rice:Does this deal also with the fact that command may be taken out of everyone's hands if it is a multi-site or multi-state hazard and that some federal agency might then be in charge ( will they work along the guidelines presented in this class?)? Example recent anthrax mail scare. 12:56:02 PM Dennis Hickethier:We discuss Consequence Management and Crisis Management and who is responsible... 12:56:23 PM Dennis Hickethier:for different actions and how everyone works together. Tim- 12:56:35 PM Tim Campbell:The course addresses the fact that their event may be part of a series of attacks and that everyone must be part of our nation's team. Teamwork is stressed through out and the value of working all of this out ahead of time.... 12:56:47 PM Jose Musse:? 12:57:13 PM Tim Campbell:Oftern this is the message added to the class by the local representative of various federal agencies observing the class. 12:57:28 PM Avagene Moore:Larry, you are next. 12:57:30 PM larry:Why couldn't this course be extened to cover a couple of days since there is so much material that needs to be covered? 12:57:58 PM Dennis Hickethier:We are lucky to get this group of high level officials for ... 12:58:12 PM Tim Campbell:Most of the cities do not even want to give up the one day. Many have asked for just the exercise or just the classroom. 12:58:24 PM Dennis Hickethier:the 6.5 hours we have scheduled. DOD is looking to revise the course to shorten the time. 12:58:27 PM Avagene Moore:Jose, your question please. 12:58:30 PM Jose Musse:when being so spread the information, it is possible the terrorist group can use it against System? 12:59:19 PM Dennis Hickethier:Not any more than they can use other information available to the public. 12:59:59 PM lee smith:? 01:00:00 PM Tim Campbell:The information includes nothing that is not already public and nothing that is sensitive. There is nothing that a situation assessment team on either our or their side could not come up with quickly 01:00:09 PM Avagene Moore:Lee. 01:00:50 PM lee smith:The issue of time is a good one. What products do the officials return to their "normal" jobs to use? 01:01:20 PM Tim Campbell:Don't understand question? 01:02:05 PM lee smith:I know. What product do they bring back to their normal workplace? 01:02:26 PM Amy Sebring:Do they have materials to take back with them, is that what you are asking Lee? 01:02:39 PM lee smith:Thank you. 01:02:54 PM Tim Campbell:There is no product other than an awareness of WMD issues and their need to be prepared to carry out their role in a response. 01:03:27 PM Tim Campbell:There is a student manual and some othe rclasroom material. Which is all on the web site. 01:04:06 PM Dennis Hickethier:...and a checklist for future actions. 01:04:20 PM lee smith:I was wondering whether or not they had an opportunity to actually look at/work their own plans as a part of the workshops. 01:04:45 PM Tim Campbell:These materials are all generic and must be tailored for use in their comunity. 01:04:48 PM Dennis Hudson:? 01:04:59 PM Avagene Moore:Last question, Dennis Hudson. 01:05:04 PM Avagene Moore:Quickly. 01:05:08 PM Tim Campbell:They are encouraged to bring them but I have only once seen any one look at them 01:05:45 PM Dennis Hudson:THank you both for a great session. I am still curious about what feed-back you've gotten from the first 22 citities that have participated... 01:06:20 PM Dennis Hickethier:The two pilots provided a good, positive response, ... 01:06:45 PM Dennis Hickethier:I have not seen the feedback from the other cities, but generally hear good things. 01:06:54 PM Amy Sebring:Dennis, would you please put up the EMI URL again for anyone who might have missed it? 01:06:59 PM Tim Campbell:Feed back is given to the course mamagement team as part of the ongoing program. Some of it is on the Dom Prep web site. 01:07:01 PM Dennis Hickethier:Check the course materials available at: http://www.fema.gov/EMI/g250ws_f.htm for a complete description of the Dom Preparedness Training. 01:07:07 PM Avagene Moore:Thanks Dennis and Tim. Very good information and discussion. ... 01:07:19 PM Avagene Moore:Want to remind everyone that tomorrow night, Thursday Nov 5, 8:00 PM EST, is the WEBEX online hazmat exercise. You are invited to observe this event in the VFRE web site ( http://www.vfre.com ). ... 01:07:22 PM cindy rice:? 01:07:24 PM Dennis Hickethier:Opps... 01:07:31 PM Avagene Moore:See WEBEX background materials at http://www.vfre.com/presentation5 01:07:50 PM Avagene Moore:(Something amiss, Dennis?) 01:08:04 PM Dennis Hickethier:The site I posted provides all the course materials, disregard the comment about the Dom Prep. 01:08:15 PM Avagene Moore:OK. ... 01:08:23 PM Avagene Moore:Next week, on Tuesday 11/10/98, the Round Table discussion will be lead by Janet Dilling, CEM, IAEM International Development Committee Chair to emphasize our emergency management professionals around the world. This session will be live from the IAEM Conference in Norfolk, Virginia. ... 01:08:37 PM Avagene Moore:Weds 11/11/98, the Virtual Library features Dr. Thomas Schmidlin, Kent University. Dr. Schmidlin will present his research on factors that contributed to the deaths that occured in Florida due to the February '98 killer tornadoes. ... 01:08:46 PM Avagene Moore:Our time is up in the Virtual Classroom. Dennis and Tim, thank you for your insight into today's topic. Any closing remarks? 01:08:57 PM Dennis Hickethier:Thank you all for participating. Spread the word. 01:09:28 PM morris2:? 01:09:36 PM Avagene Moore: We will move to the Virtual Forum at this time. The Virtual Classroom is adjourned for today!