Voice mail set up


To access your voice mail on your VoIP phone, dial 7000 on your phone or 302-831-7000 for remote access.

The VoIP phone system does not use the older voice mail phone number (4000).

To set up your voice mail on your VoIP phone, follow these steps:

  1. Dial 7000 from your VoIP phone or 302-831-7000 for remote access.
  2. You will be prompted to enter your ID, which is your telephone number (831-XXXX).
  3. Enter the temporary PIN provided to you by Telephone Services.
  4. Follow the prompts to set up a new PIN.

Voice mail prompts (for all model VoIP phones on campus)

Main Menu

[1] Listen to messages

[2] Send a message

[3] Review old messages

[4] Set up options

Performing Common Tasks

[4]-[1]-[1] Re-record standard greeting

[4]-[1]-[2] Re-record alternate greeting

[4]-[3]-[2] Re-record name

[4]-[3]-[1] Change PIN

Listening to Messages

[1] Listen to new messages

[3] Listen to old messages

[1]-[1] Rewind to beginning of message

While Listening to Messages

[3] Delete

[4] Slower

[6] Faster

[#] Skip

After Listening to Messages

[1] Repeat message

[2] Save message

[3] Delete message

[4] Reply to message

[5] Forward a message

[6] Save message as new

[7] Go back 5 seconds

[8] Pause/restart

[9] Message properties

[#]-[#] Skip to next message

[*] Cancel playing message

[1]-[4] Previous message

[1]-[6] Next message

For other information about your model phone, see Telephone model quick guides and comprehensive guides for step-by-step instructions.

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