University of Delaware

Maximo upgrade

Facilities and Auxiliary Services to upgrade Maximo work order system this weekend


2:31 p.m., Nov. 5, 2012--The University of Delaware's Maximo work order system is scheduled for an upgrade and will be unavailable Thursday, Nov. 8, to Monday, Nov. 12. 

During the upgrade, customers are urged to report any maintenance issues with an online fixit form or by calling 302-831-1141. 

FYI Stories

June 6: UDid It! Picnic

All UD faculty and staff members are invited to attend the annual UDid It! employee appreciation picnic, set from 11 a.m.-1:30 p.m., Monday, June 6, on The Green.

2FA protects you

If you are using two-factor authentication (2FA), even if a hacker has your password, your information is probably safe.

Maintenance customer service supervisor John Schwander says the upgrade will improve the system’s dependability and speed, “as well as provide a foundation for future customer-oriented improvements.”

Schwander says customers can expect the following starting at 4 p.m., Thursday, through 8 a.m., Monday: 

  • The RFS-Facilities web form will not be available. All RFS-Facilities web forms must be approved by the requesting department by 4 p.m. Thursday, Nov. 8.
  • Facilities customer service representatives will not have access to existing work order information.
  • The work order cost report will not be available. Effective 8 a.m., Monday, Nov. 12, please ensure your bookmarks point to to access the Maximo Reports Portal. 

Customers can call 302-831-1141 or email with any questions concerning the work order system upgrade. 

News Media Contact

University of Delaware
Communications and Public Affairs

UDaily is produced by
Communications and Public Affairs

The Academy Building
105 East Main Street
University of Delaware
Newark, DE 19716 | USA
Phone: (302) 831-2792