Keeping Your Outlook Messages on the Mail Server

To keep your inbox e-mail messages on the mail server, you must set up the incoming mail server as an IMAP client. By default, the Outlook setup wizard will configure the incoming mail server as POP3 rather than IMAP. If Outlook is set up as a POP3 account, the first time you open your e-mail, your inbox messages disappear from the mail server and are put in a folder on your local computer. While using the wizard, you must manually configure the server settings to prevent this from happening. 

If your messages have already been moved to a folder on your local computer, to get them back to your UD e-mail, you must first remove the Outlook POP account and then set up an IMAP account. To do this:

  1. Open the Windows Control Panel.

  2. Double-click the Mail icon:
    mail program icon
  3. Click the E-Mail Accounts button.

    e-mail accounts button

  4. Select the POP account (it will show "POP/SMTP" as its account type). Click Remove then Yes to confirm. (The e-mail messages will remain in the folder on your local computer.)
Next, you will create a new e-mail account in Outlook 2007 and set it up as an IMAP client.

Create an E-mail Account in Outlook 2007

  1. In the Windows Control Panel, double-click the Mail icon.

  2. Click the E-Mail Accounts button.

  3. Click New:

    e-mail account settings

  4. Accept the default selection of "Microsoft Exchange, POP3, IMAP or HTTP" and click Next:

    add new e-mail account

  5. Click the check box next to Manually configure server settings or additional server types:

    manually configure server

  6. Make sure the option button next to "Internet E-mail" is selected then click Next:

    choose a mail service

  7. In the "Add New E-mail Account" window, type Your Name in the box labeled "Your Name":

    e-mail settings

  8. Type your_udelnetid@udel.edu in the box labeled "E-mail Address."

  9. Set the "Account Type" to IMAP.

  10. In the box labeled "Incoming mail server (IMAP)," type mail.udel.edu.

  11. In the box labeled "Outgoing mail server (SMTP)," type mail.udel.edu.

  12. Type your_udelnetid in the box labeled "User Name."

  13. Leave the box labeled "password" blank.

  14. Clear the check box next to "Remember password."

  15. Click Next.

  16. Click Finish.

  17. Click Close to close the "Account Settings" window.

  18. Click Close to close the "Mail Setup-Outlook" window.

  19. Double-click the Outlook icon on the desktop or Start menu to open the program.

  20. Log in using your UDelNet ID password and click OK.

Your account is now set up. Next, you can return your mail to the UD e-mail server.

Return your e-mail to your UD e-mail server inbox

  1. After you have added the New Account, open Outlook. The messages that were downloaded from the POP account should be under "Personal Folders" in your local inbox. 

    mail folders listing

  2. Select and drag the messages from the "Personal Folders" inbox to the inbox under "ud-user@udel.edu."

  3. Verify that the messages are now in the remote inbox by logging into Webmail Direct at http://mail.udel.edu.

  4. If the messages are on the remote mail server, you can either leave them in the Outlook local inbox or delete them. 

  5. Close Outlook. Leave the account set up as an IMAP client.