Satisfaction Survey Results

 

Laurel Hall

 

UD Student Health Satisfaction Survey Spring 2017 Count Percent
1:  Was your confidentiality maintained? If no please explain under comments at the end of the survey.
Yes 693 99.6%
No 3 0.4%
Total 696 100.0%
2:  Being assigned to a physician on a regular basis helps me to build a patient-physician relationship.
Very Satisfactory 357 52.0%
Satisfactory 227 33.1%
Somewhat Satisfactory 75 10.9%
Somewhat Unsatisfactory 11 1.6%
Unsatisfactory 16 2.3%
Total 686 100.0%
3:  If your visit was by appointment, please select your level of satisfaction for getting an appointment which met your schedule
Very Satisfactory 425 69.9%
Satisfactory 119 19.6%
Somewhat Satisfactory 38 6.3%
Somewhat Unsatisfactory 10 1.6%
Unsatisfactory 16 2.6%
Total 608 100.0%
4:  Indicate your level of satisfaction with instructions you received about how to take care of yourself and if/when you should return to Student Health.
Very Satisfactory 468 67.3%
Satisfactory 170 24.5%
Somewhat Safisfactory 29 4.2%
Somewhat Unsatisfactory 8 1.2%
Unsatisfactory 20 2.9%
Total 695 100.0%
5:  Please indicate which department you interacted with for your most recent visit.
Physician/Nurse Practitioner in Medical Clinic 316 45.4%
Nurse Visit Only in Medical Clinic 71 10.2%
Women's Health 163 23.4%
Sports Medicine Center 29 4.2%
Allergy/Immunization Clinic 77 11.1%
Laboratory 10 1.4%
Xray 4 0.6%
Nutrition or Healthy Hens 22 3.2%
Dispensary 1 0.1%
Office/Receptionist 3 0.4%
Total 696 100.0%
6:  Indicate your level of satisfaction with the attention your caregiver showed to what you had to say about your illness and treatment plan.
Very Satisfacory 504 72.7%
Satisfactory 138 19.9%
Somewhat Satisfactory 29 4.2%
Somewhat Unsatisfactory 4 0.6%
Unsatisfactory 18 2.6%
Total 693 100.0%