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Satisfaction Survey Results

 

 

 

 

 

 

Student Health Survey of Students Spring, 2016
Question Percent Count Answer
1. How did you hear about Student Health?                                                                                                                         
12% 88 Another student/friend
3% 19 Residence Hall Staff
14% 107 Orientation
3% 19 Campus Tour
5% 37 Internet/Website
6% 43 UD information/emails
17% 127 Past Experience at Student Health
0% 1 Poster/Advertisement/Brochure
39% 294 Everyone knows about Student Health
1% 10 None of the above
100% 745 Total
If your visit was by appointment, please select your level of satisfaction for getting an appointment which met your schedule
62% 420 Very Satisfactory
27% 181 Satisfactory
8% 55 Somewhat Satisfactory
2% 12 Somewhat Unsatisfactory
1% 8 Unsatisfactory
100% 676 Total
If our Receptionist/Scheduler provided you with service, please indicate your level of satisfaction with the Receptionist/Scheduler
65% 442 Very Satisfactory
29% 200 Satisfactory
4% 26 Somewhat Satisfactory
1% 7 Somewhat Unsatisfactory
1% 5 Unsatisfactory
100% 680 Total
If you did not have an appointment for your visit, please tell us why you did not make an appointment.
23% 121 Sudden illness or injury
6% 32 Too sick to wait for an appointment
12% 63 Sudden decision to come in
3% 14 Didn't know I had to
1% 5 Didn't know how to
2% 11 Too busy, no time to plan ahead
4% 19 Walked in after 5 or on weekend
49% 257 None of the above
100% 522 Total
Being assigned to a physician on a regular basis helps me to build a patient-physician relationship.
87% 619 Yes
13% 92 No
100% 711 Total
Please give your level of satisfaction with the treatment the nurses provided you.
66% 474 Very Satisfactory
25% 182 Satisfactory
6% 42 Somewhat Satisfactory
1% 10 Somewhat Unsatisfactory
2% 11 Unsatisfactory
100% 719 Total
If a nurse practitioner treated you, please indicate your level of satisfaction with the treatment the nurse practitioner provided you.
67% 397 Very Satisfactory
24% 141 Satisfactory
6% 38 Somewhat Satisfactory
1% 7 Somewhat Unsatisfactory
1% 6 Unsatisfactory
100% 589 Total
If you were treated by one of our physicians, please indicate your level of satisfaction with the treatment the physicians provided you.
64% 354 Very Satisfactory
23% 129 Satisfactory
8% 44 Somewhat Satisfactory
2% 13 Somewhat Unsatisfactory
2% 12 Unsatisfactory
100% 552 Total
If you received medication in our Student Health Dispensary, please indicate your level of satisfaction with our Dispensary
60% 290 Very Satisfactory
29% 141 Satisfactory
7% 32 Somewhat Satisfactory
2% 8 Somewhat Unsatisfactory
2% 9 Unsatisfactory
100% 480 Total
If you received service in our Immunization/Allergy Injection Clinic, please indicate your level of satisfaction for the Immunization/Allergy Injection Clinic.
68% 243 Very Satisfactory
27% 95 Satisfactory
3% 11 Somewhat Satisfactory
1% 2 Somewhat Unsatisfactory
1% 4 Unsatisfactory
100% 355 Total
If you had a lab test in the Student Health Lab, please indicate your level of satisfaction the Student Health Lab
67% 262 Very Satisfactory
26% 101 Satisfactory
5% 21 Somewhat Satisfactory
1% 3 Somewhat Unsatisfactory
1% 3 Unsatisfactory
100% 390 Total
If you received service from Women's Health, please indicate your level of satisfaction with Women's Health
71% 239 Very Satisfactory
24% 79 Satisfactory
3% 9 Somewhat Satisfactory
2% 6 Somewhat Unsatisfactory
1% 2 Unsatisfactory
100% 335 Total
If you received service from our Healthy Hens Program, please indicate your level of satisfaction with the Healthy Hens Program
56% 125 Very Satisfactory
34% 75 Satisfactory
8% 18 Somewhat Satisfactory
0% 1 Somewhat Unsatisfactory
2% 4 Unsatisfactory
100% 223 Total
If you received service from our Clinical Nutritionist, please indicate your level of satisfaction our Clinical Nutritionist
60% 126 Very Satisfactory
33% 70 Satisfactory
4% 9 Somewhat Satisfactory
0% 1 Somewhat Unsatisfactory
1% 3 Unsatisfactory
100% 209 Total
If you received an x-ray at Student Health, please indicate your level of satisfaction with the xray service
62% 125 Very Satisfactory
29% 58 Satisfactory
5% 11 Somewhat Satisfactory
1% 2 Somewhat Unsatisfactory
2% 5 Unsatisfactory
100% 201 Total
If you received service in our Sports Medicine Center, please indicate your level of satisfaction with the Sports Medicine Center
61% 115 Very Satisfactory
32% 60 Satisfactory
6% 11 Somewhat Satisfactory
1% 1 Somewhat Unsatisfactory
2% 3 Unsatisfactory
100% 190 Total
Indicate your level of satisfaction with instructions you received about how to take care of yourself and if/when you should return to Student Health.
61% 383 Very Satisfactory
29% 181 Satisfactory
7% 44 Somewhat Satisfactory
2% 13 Somewhat Unsatisfactory
1% 9 Unsatisfactory
100% 630 Total
Indicate your level of satisfaction with the attention your caregiver showed to what you had to say about your illness and treatment plan.
62% 398 Very Satisfactory
29% 184 Satisfactory
4% 28 Somewhat Satisfactory
3% 16 Somewhat Unsatisfactory
2% 14 Unsatisfactory
100% 640 Total
Was your confidentiality maintained
99% 704 Yes
1% 4 No
100% 708 Total