Satisfaction Survey Results

 

Laurel Hall

 

UD Student Health Satisfaction Survey Spring 2018
Count Percent
1:  Was your confidentiality maintained? If no please explain under comments at the end of the survey.
Yes 629 98.3%
No 11 1.7%
Total 640 100.0%
2:  Being assigned to a physician on a regular basis helps me to build a patient-physician relationship.
Very Satisfactory 324 51.7%
Satisfactory 211 33.7%
Somewhat Satisfactory 70 11.2%
Somewhat Unsatisfactory 10 1.6%
Unsatisfactory 12 1.9%
Total 627 100.0%
3:  If your visit was by appointment, please select your level of satisfaction for getting an appointment which met your schedule
Very Satisfactory 379 66.7%
Satisfactory 130 22.9%
Somewhat Satisfactory 38 6.7%
Somewhat Unsatisfactory 9 1.6%
Unsatisfactory 12 2.1%
Total 568 100.0%
4:  Indicate your level of satisfaction with instructions you received about how to take care of yourself and if/when you should return to Student Health.
Very Satisfactory 408 64.5%
Satisfactory 151 23.9%
Somewhat Safisfactory 41 6.5%
Somewhat Unsatisfactory 15 2.4%
Unsatisfactory 18 2.8%
Total 633 100.0%
5:  Please indicate which department you interacted with for your most recent visit.
Physician/Nurse Practitioner in Medical Clinic 264 41.3%
Nurse Visit Only in Medical Clinic 69 10.8%
Women's Health 122 19.1%
Sports Medicine Center 34 5.3%
Allergy/Immunization Clinic 72 11.3%
Laboratory 14 2.2%
Xray 10 1.6%
Nutrition or Healthy Hens 39 6.1%
Dispensary 7 1.1%
Office/Receptionist 8 1.3%
Total 639 100.0%
6:  Indicate your level of satisfaction with the attention your caregiver showed to what you had to say about your illness and treatment plan.
Very Satisfacory 452 71.3%
Satisfactory 128 20.2%
Somewhat Satisfactory 31 4.9%
Somewhat Unsatisfactory 11 1.7%
Unsatisfactory 12 1.9%
Total 634 100.0%