College Help Desks

These are home pages for help desks in academic settings.

Frame-Oriented Pages

University of Kentucky -- Information Systems Help Desk -- Debbie's favorite

Stanford Information Technology Systems & Services is experimenting with frames

International University College has a graphic and equivalent text on many pages for navigation

that are close but not identical to icons in left frame [not on Debbie's list]

Boise State U. Help Desk -- 'under heavy construction'

University of South Florida: Academic Computing's Virtual Help Desk -- online form to request help;

also, a BUSY! (but interesting) 'Information Technologies' page.

University of Utah Computer Center Help Desk -- well-done topic table for more help.

The University of Victoria Computer Help Desk points to their main Help Desk page,

which points to (UVIC) Answers -- searchable database; pointers to other net info.

Pitt Helpline Home Page has a FAQ page that includes interesting pointers, including to various help desks --

including Clemson, Cornell, Duquesne, MIT, Ohio State, Rochester Inst. of Technology,
University of Idaho (OK graphics), and others; none great.

U. Alberta CNS Electronic HelpDesk has pretty buttons, but is not particularly well organized.

Their WWW Info includes info on policies being discussed by a WWW Task Force.

University of Tennessee, Knoxville (UTK) Help Desk

-- not much to look at; answers page is a little better. Budget problems scary!
They do use an interesting navigational graphic and another (NOT consistent!)

Indiana UCS Support Center includes a searchable Knowledge Base -- 'virus' had 32 references.

Their UCS Help Online has a somewhat-quirky Software Guide.

The University of New Hampshire - Durham's Computing & Information Services (CIS) Help Desk

has good info., poorly presented, pointing to text-only pages mentioning APriori. [not on Debbie's list]

Boston College's InfoEagle has some graphically interesting web pages. Their Help Center

points to their "ITHELPS" Information Resource Server, which has sparse content.
Their Information Technology page includes a "Strategy Center" describing the whys and hows
of their technology implementation.

Arizona's CCIT Help Desk has info on getting a new account.

Their Computing Table of Contents heads a LONG document of FAQs.

Bowling Green State University (BGSU)'s Computer Help Center Online has so-so subject depth.

They use a mildly interesting navigation graphic.

I found the Virginia ITC Help Desk Contents tedious to navigate.

University of Florida Computing Help Desk is another so-so site for helpful information.

Carnegie Mellon U. Help Center -- few live links yet.

University of Missouri, Rolla (UMR) HelpDesk Home Page has little on-line topical help.

University of North Carolina, Greensboro 'UNCG' Client Services/Help Desk page contains little topic content.

Texas A&M C.I.S. Unix Help Desk Home Page

Iowa State University Computation Center -- lots of content, but not answering topical questions.

I found the Univeristy of Texas at Austin's Help Desk Home Page Visitor's Page hard to navigate.

N.C. State University's 'Unity' Computing Center Consultant's Home Page has a mediocre list

of FAQ topics and a pointer to a search tool searching (in my test) weak content.

NorthEastern University DAC (Div. of Academic Computing) Help-Desk -- 'under construction'

UW-River Falls:Academic Computing:Help Desk -- hours, tel. number, not much else.

Western Washington U. Academic Computing Services Help Desk -- list of topics, no links.

Bethel College and Seminary - ACC Help Desk -- hours, phone, back-pointers only.

Winona State University Information Center/Help Desk -- bland, bad fonts.

U. of Iowa Help Desk Index -- little/no topical information.

University of Texas Health Science Center, San Antonio (UTHSCSA) Help Desk

-- SPARSE, few back-pointers.

Central Virginia's Free-Net (CVaNet) - The Help Desk has a text-only FAQ list.

The Help Desk (Florida Tech) -- internet, unix, e-mail; some of the pointers only to other sites.

Walter Cronkite School of Journalism and Telecommunication ASU Computer Information Desk

-- nice graphic image pointing to very little information.

ERNET USIS Help DESK -- pointers to a few (mostly text-only) documents.

Computing Research Laboratory UIUC Help Desk Main Page -- help for limited topics.

Cornell College, Iowa: Academic Computing's Help Desk sparse help topics (slow or no response)

The Director of Academic Computing is named (really!) Heidi Hacker.

University of Illinois Administrative Information Systems and Services UIUC AISS Help Desk

has a FAQ with no links (yet) to answers.

H11: University of Cambridge Computing Service Help Desk has few links, points to a FAQ list.

Swarthmore College Help Desk Documentation -- no topic help, NO pointers to other Swarthmore info!

Royal Military College Militaire RMC/CMR Help Desk -- two "mailto" links ONLY.

Bradfield Computing Services -- telephone numbers ONLY; NO LINKS!!

Concordia Computer Science Help Desk -- Staff schedule ONLY, NO links.

University of Regina Computing Services Help Desk is barely 'under construction.' Needs major work.

The Volcano Coffee Company, not the U. Hawaii Help Desk, has this URL. Not relevant.

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Temple Help Desk (no response)

Rose-Hulman Help Desk Home Page (no response)

Ohio State Help Desk (URL not found)