Vanessa McClafferty

Vanessa B. McClafferty

Housing Systems Coordinator

(302) 831-4663

My Responsibilities

As the Housing Systems Coordinator I maintain the system that keeps housing assignments as well as key and billing information. I also maintain housing and break applications on the My Housing portal. I organize assignment procedures and liaise with other departments on campus, such as Disability Support Services, Athletics, English Language Institute, Office for International Students and Scholars, Honor and others to ensure student needs are met. I organize early check-in and break housing. I supervise the Assignments Specialist, who handles hand placements. I also report on housing statistics and scenarios.

Although we encourage students to speak to their Resident Assitant, Residence Hall Coordinator/Hall Director or Area/Complex Coordinator, I am happy to assist in housing concerns.

Where I Can Help

  • Room assignment process questions and concerns
  • Early Check-In
  • Break Housing
  • Summer School Housing
  • Room changes
  • Technical questions about StarRez
  • Technical questions about the My Housing portal
  • Billing questions

Arrival to UD


Educational Background

  • B.A., Communication, University of Delaware, Newark, DE
  • M.B.A., University of Delaware, Newark, DE

Previous Positions Held

For 10 years I managed a couple of businesses in the Wilmington, Delaware area. I have done everything from working behind the counter to training employees, marketing, accounting, and overseeing the opening of new stores.

I interned at PBS WHYY gathering news stories for the evening news. Upon graduating from UD, I worked as a Production Assistant on multiple film sets in Philadelphia.

I returned to UD as a Financial Processing Assistant and then a Procurement Advocate for the College of Engineering where I managed department credit cards and other financial related processes.

I truly enjoy working with students in my current position at UD as the Housing Systems Coordinator.

Favorite Quote

"In the end, it's not the years in your life that count. It's the life in your years." - Abraham Lincoln

Life Outside UD

UD has been a big part of my life. I earned my BA, met my husband, earned my MBA and am building my career all at UD! I am the proud mom of two little boys. I love to cook and travel, especially to visit my family in Italy. I can speak fluent Italian and am always looking to practice so feel free to stop in if you want to chat!