University of Delaware
Aimée M. Giannetta

Aimée M. Giannetta

Customer Service Specialist

(302) 831-4663

My Responsibilities

  • Serve as a first point of contact for parents, students and members of the University community (phone/email/in-person) to effectively answer questions, address concerns or route them to personnel who can assist.
  • Supervise student desk and reception area employees.
  • Review all emails sent to and respond to a wide variety of inquiries.

Where I Can Help

I assist students and parents in obtaining accurate information from appropriate staff members within and outside of the department

Arrival to UD


Educational Background

Bachelor of Science in Agriculture, University of Delaware

Previous Positions Held

  • Member Service Representative, Louviers Federal Credit Union
  • Sales/Customer Service Representative, Pfizer Animal Health
  • Account Representative, Kellogg Sales Company
  • Resident Assistant, University of Delaware

My Favorite Quote

"Life is like riding a bicycle. To keep your balance, you must keep moving." - Albert Einstein

Life Outside UD

I enjoy spending time with my husband and raising our three children.

Residence Life & Housing  •  310 Haines Street  •  Newark, DE 19716  •   USA Phone: (302) 831-HOME (4663)   •  email:  •   © 2018