University of Delaware

Office of the University Registrar

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Upcoming Events

Emergency Contact Information

UD Alert, the University of Delaware's primary emergency notification tool, implemented through the emergency notification vendor, Send Word Now, allows University Police to send emergency messages to students within minutes. Notices are sent as email messages, voice messages (to local, cell or home phone) and text messages (to a pager or cell phone).

You will be periodically prompted to review your emergency contact information before you can continue to UD secure applications. You also can update your emergency contact information at any time through UDSIS. The person you designate as your primary emergency contact will also receive notification if something happens to you and/or an emergency occurs on campus, so you need to keep their information current. Your emergency contacts will also receive notifications during emergency alert system tests.

The University of Delaware has other tools besides UD Alert that we use to notify students. They are:

    • Carillon System (outdoor speaker system)
    • Local Media, i.e. regional radio, television, and online newspaper sources
    • University Home Page
    • University E-mail System
    • University Voice Mail System
    • Social Media: i.e. University and Newark Police Facebook, Twitter, etc.
    • Live Safe App: Download:

See the UD Alert FAQ for additional information. Questions regarding the UD Alert system may be directed to:
University Police
Phone: 302-831-7285

Update YOUR Emergency Contact Information

  1. Login to UDSIS.
  2. Go to the Personal Information section. If you have questions, click on the help link directly under the Personal Information heading or call the Registrar's Office.
  3. In the Personal Information section, click on Phone Numbers.
    1. Specify a permanent phone number (usually parent's home number), local or campus phone number, and cell phone number. You must provide at least one phone number..
    2. During an emergency, and during emergency alert system tests, we will call each number listed and text your cell phone. Make sure these numbers are accurate.
    3. Click the Save button.
  4. In the Personal Information section, click on E-mail Addresses.
    1. List any e-mail addresses you use on a regular basis. Your University of Delaware e-mail account is listed by default. Click the Save button
    2. E-mail may also be used to contact you in an emergency, so make sure they are accurate.
    3. When a UD Alert is sent via email, it will be transmitted to your university email account. You may also designate an alternate (i.e. Gmail) account.

Update information for your Emergency Contacts

  1. In the Personal Information section, click on Emergency Contact.
    1. An emergency contact is someone the University will contact should something happen to YOU.
    2. Specify a home, business and/or cell phone number at a minimum for your emergency contact. Make sure one of the numbers you list for your emergency contact is a 24 hour number, where the person can be contacted quickly.
    3. You can list multiple emergency contacts, but one must be designated, via check mark, as your Primary contact. The University will contact this person first. If no contact is made, we will then call the others on your list one by one.
    4. Contacts with names ending with (MC) also serve as an "If Missing" contact. Their information must be edited separately - see below.
    5. Click the Save button.

Update information for your "If Missing" Contacts

If the University receives notice that you are missing, we will notify your missing person contact(s) within 24 hours. Your missing person contact(s) may be the same as or different from your emergency contact(s). For more information, see the University of Delaware Missing Student Policy or Section 488 of the Higher Education Opportunity Act of 2008.

To update "If Missing" contact information in UDSIS:

  1. In the Personal Information section, click on Emergency Contact.
  2. Click the edit button next to the contact listed as the Missing Contact.
  3. If you list one of your Emergency contacts as an "If Missing" Contact, you need to separately update the Missing contact information (name ending with (MC)). Then click the Save button.

To add "If Missing" contact information in UDSIS:

  1. Click Add An Emergency Contact and choose the Relationship: Missing Contact.
  2. Specify a home, business and/or cell phone number at a minimum. Make sure one of the numbers you list is a 24 hour number, where the person can be contacted quickly. Click the Save button.

For additional questions on items under Personal Information, please contact the Registrar's Office
Phone: (302) 831-2131
FAX: (302) 831-3005