UD in partnership with the Work Number
Verification of Employment

For fast, secure, anytime-anywhere proof of employment or income via the web or phone, we bring you...The Work NumberThe Work Number service is used when you apply for a loan, need a reference check, lease an apartment or any other instance where proof of employment or income is needed.  You benefit from having control of the process – by authorizing others access to your information. The Work Number also gives you the ability to see who has requested your information.

Are you...

    Applying for employment?
      You’ll need proof of employment....

   Buying a home or a car? Applying for a loan? Leasing an apartment?
      You’ll need proof of employment plus income...

    If you are trying to verify the following, contact the University Payroll office:

TANF, Food Stamps, Public Housing, Medicaid, Child Support, WIC, Welfare to Work/Job Corp Programs, Social Security, Supplemental Security Income (SSI), and Social Security Disability Insurance (SSDI)
Q: What is The Work Number?
A: The Work Number, a service of Talx Corporation, is an automated process for employment and income that allows employees to have their information verified within a matter of minutes. It is the number one service used by mortgage companies, pre-employment screeners, consumer finance, and government agencies.

Q: Is the information secure?
A: Absolutely, the data is stored in a secure data center that is SAS 70 certified by third-parties for its level of security.

Q: Who is considered a verifier?
A: A verifier can be any lending institution, property manager or other business that needs to verify employment or income.

Q: Does verification take longer with the Work Number?
A: No, it is typically turned around instantly. In addition, the automated service is available anytime, anywhere.

Q: What is a Commercial verification?
A: Standard employment and income verifications are commonly referred to as commercial verifications.

Q: What is a Salary Key?
A: A salary key allows employees to have control over third-party access to their income information. The employee may visit www.theworknumber.com or call 1-800-367-2884 to obtain a Salary Key.

Q: When is a Salary Key required?
A: A Salary Key is required if the verifier needs salary information.

Q: How do I get a Salary Key?
A: To generate a Salary Key, go to the web site at www.theworknumber.com or call 1-800-367-2884. You will be prompted to enter the employer code (14023) and your password. Once logged in, you will select the option to create a salary key and the system will generate a 6-digit random number. The salary key is displayed or voiced to you.

Q: How many Salary Keys do I need?
A: A Salary key is valid for one salary verification by one verifier.

Q: How many Salary Keys can I have at one time?
A: You can have up to three codes active at one time.

Q: What information does the Work Number provide to a verifier without a salary key?
A: Name, Most recent hire date, Termination date (if no longer employed), Total time with the University of Delaware, Job title

Q: What information does the Work Number provide to a verifier with a salary key?
A: Name, Most recent hire date, Termination date (if no longer employed), Total time with the University of Delaware, Job title, Rate of pay, Gross earnings for current year to date, including base pay, overtime, bonuses and other earnings. Gross earnings for last year and two years past, including base pay, overtime, bonuses and other earnings.

Q: How does the verification process work?
  1. The University of Delaware's payroll department provides updated employment and salary information files to The Work Number® after each payroll cycle.
  2. You provide the verifier with your social security number, our employer code, and a Salary Key (if you want to allow the verifier to obtain salary information).
  3. The verifier contacts The Work Number® and enters the employer code, your SSN, and the Salary Key (if requesting salary information). The verifier can contact The Work Number® via the Internet or 800 number.
  4. The Internet displays the information and the 800 number voices the information. If the verifier accesses the data via the Web site, they are able to print a copy of the verification from their desktop. If the verifier accesses data via the 800 number, the caller has the option to enter a fax number when prompted, and the system automatically sends a fax with all the information.

Q: What is the Employer Code for our organization?
A: University of Delaware Employer Code is 14023. This five-digit code used to identify each organization in the database can be found at www.theworknumber.com using the Our Participating Employers link.

Additional resources

Employee Login

Employee Information Sheets

If you have any questions, please contact Payroll & Records Management at (302) 831-8677 or email pr-staff@udel.edu