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Mailing Options


Authorize a Pick-Up

You may authorize a friend, relative or department to pick up your documents. If you wish to do this please send an email to with the following information:

  • Your name, UD ID Number , and contact information
  • Your friend's name, UD ID Number (if they are a student at the University of Delaware) and contact information
  • A statement authorizing them to pick up your documents from the International Student Services office. This can be in the form of an e-mail from you to OISS, or a signed letter.

Express Mail Service

Per SEVP Guidance, recruiters may not receive the Form I-20 directly from a school’s designated school official (DSO) and then distribute it to the student.

Please note: This is NOT a service for expedited I-20/DS-2019 processing.

This shipping service is not necessary for new, incoming undergraduate students. New undergraduate I-20s and DS-2019s will be sent via express mail by the University of Delaware.

OISS uses an express mail service that will allow you to receive your I-20 or DS-2019 through DHL or FedEx. Requesting your immigration documents through express mail will be at your expense. Your credit card (Visa, MasterCard or Discover cards only) will be charged upon requesting the service. To request express mailing of your documents, go to the following website (works best with Internet Explorer & Mozilla Firefox browsers).

You must use the website provided above (do not go through the DHL or FedEx website directly). All communication will go through the eshipglobal service, who will notify us that you are requesting your I-20 to be sent by express mail.

If you use this service, you will be required to create a user name and password to set up an account. To request shipment, you will need your UD ID Number (9 digit number) , mailing address, e-mail address, phone number and credit card information. Please pay close attention to the information submitted, as errors in the credit card information or submitting incorrect or incomplete address information will result in a delay in the mailing of your I-20. If you experience any difficulty in registering and processing the shipment, please use the "Help" link in the site for step by step instructions. If you have additional questions about how to use this service, please e-mail