In certain situations you will be unable to access UD resources off-campus, such as Gmail and Amazon Cloud, using the standard VPN procedures. For example, if you are traveling to a particular country that blocks certains kinds of network traffic you will need to use VPN full-tunnel to access certain UD systems and resources.
In order to satisfy the increased security requirements of full-tunnel, you will be required to use two-factor authentication (2FA) to use this connection. Your 2FA account must be set up prior to using full-tunnel.
Once you are connected you can verify that you are using full-tunnel by going to www.udel.edu/ip to verify your Internal UD IP address (10.7.a.b) and any number of off-campus sites like http:www.whatismyip.com to verify your full-tunnel external UD IP address (128.175.x.y), when connected to the full-tunnel VPN service.
Test your ability to access the full-tunnel VPN so you can troubleshoot any problems before traveling to another country.
If you are unable to connect to local resources:
Before connecting, click the gear icon. In the new dialogue box, select the Preferences tab and check Allow local (LAN) access when using VPN (if configured).