Use Get Started at UD to sign-up for eduroam Wi-Fi

  • If you are a new employee or a new student or are a student or employee connecting a new phone, tablet, or computer to UD's Wi-Fi network, use the Get Started at UD Wi-Fi network (SSID) to connect your device to eduroam. (Learn more about eduroam.)
  • Visiting the campus? Register to use the UDel_Guest Wi-Fi network.
  • Have a gaming console, Amazon Echo, wireless printer, or other browserless device? Register it for the UD Devices Wi-Fi network.

General directions

Students and employees: Follow these steps the first time you connect a device to eduroam, the Wi-Fi used at UD.

  1. On one of UD's campuses, go to the Wi-Fi settings on your internet-capable device (phone, tablet, computer) and select Get Started at UD:
    Choose the Get Started at UD Wi-Fi network.
  2. Open a web browser. You should see a Secure UD Wi-Fi screen like this one:
    Join Now web page. Part of the Get Started at
UD Wi-Fi registration process.
     
    • If you do not see this web page, type this URL into your device's web browser:
      www1.udel.edu/getstarted
    • If your device's operating system was not detected correctly, use the menu to Select an Alternate OS.
  3. Click JoinNow.
    • Some devices will require you to download the software from their proprietary store (e.g., amazon, Google Play, etc.). If so, the Secure UD Wi-Fi page will have that information on the screen, usually just above the JoinNow button. (Some operating systems will display an Install button instead of a JoinNow button.)
    • If the Secure W2 software does not open automatically, look for it in your device's downloads area or click Run.
  4. Follow the on-screen prompts to register and configure your internet-capable device for use with the eduroam Wi-Fi network at UD.

If you need more specific instructions, click one of the links below to see detailed information about registering your device.


Eduroam Acceptable Use Policy

By using eduroam, you agree to abide by the the eduroam Acceptable Use Policy.

When you connect to eduroam outside of the United States, your encrypted and secured data may be transferred to third parties, including countries and jurisdictions around the world, in order to provide eduroam services.

As of July 5, directions are posted for Android, iOS, Windows, Linux, and macOS.

  1. If you are a current eduroam user, your machine must forget eduroam. For instructions on how to forget the network, refer to this help page.
  2. On one of UD's campuses, go to Network & Internet settings on your computer and select Get Started at UD.
    Choose the Get Started at UD Wi-Fi network.
  3. Open a web browser. You should see a Secure UD Wi-Fi screen like this one:
    Join Now web page. Part of the Get Started at
UD Wi-Fi registration process.
     
    • If you do not see this web page, type this URL into your device's web browser:
      www1.udel.edu/getstarted
    • If your device's operating system was not detected correctly, use the menu to Select an Alternate OS.
  4. Click JoinNow to download the SecureW2 software.
  5. Most Windows systems will verify that you want to run the file securew2.exe.
    Operating SystemMessageYour Response
    Windows 10What do you want to do with secure2.exe?Click Run.
    Defender on
    Windows 10 &
    Windows 8
    SmartScreen can't be reached right nowClick Run.
    Windows 7Do you want to allow the following program to make changes to this computer? Click Yes.
  6. On the next screen, type your full UDelNet ID (your full UD email address--including @udel.edu), type your UDelNet password (twice), and then click Next.
    Provide your UDelNet ID and password.
  7. When the installation is complete, click Done. Check your Wi-Fi settings to verify that you are connected to eduroam.

  1. If you are a current eduroam user, first you must make your device forget eduroam. Follow the instructions on this help page.

  2. On one of UD's campuses, choose Get Started at UD from your computer's Wi-Fi menu:
    Choose the Get Started at UD Wi-Fi network.
  3. Open a web browser. You should see a Secure UD Wi-Fi screen like this one:
    Join Now web page. Part of the Get Started at
UD Wi-Fi registration process.
     
    • If you do not see this web page, type this URL into your computer's web browser:
      www1.udel.edu/getstarted
    • If your device's operating system was not detected correctly, use the menu to Select an Alternate OS.
  4. Click JoinNow.
     
    • If the Secure W2 software does not open automatically, look for it in your computer's Downloads folder and double-click the icon for SecureW2_JoinNow.dmg.
  5. Once the SecureW2_JoinNow folder is open, click the blue UD Wi-Fi icon to continue the intallation.
    Click the SecureW2_JoinNow UD Wi-Fi icon
  6. If you see the standard macOS warning "SecureW2_JoinNow" is an application downloaded from the Internet. Are you sure you want to open it?, click Open.
  7. On the next screen, type your full UDelNet ID (your full UD email address--including @udel.edu), type your UDelNet password, and then click Next.
    Enter your UDelNet ID and password.
  8. In the next pop-up, verify that you will allow SecureW2_JoinNow to make changes to your computer. Use your Apple macOS User Name and Password:
    Authorize macOS to make the changes
  9. When the installation is complete, click Done. Check your Wi-Fi settings to verify that you are connected to eduroam.

  1. If you are a current eduroam user, first you must make your device forget eduroam by following the instructions on this help page.
  2. On one of UD's campuses, choose Get Started at UD from your iOS device's Wi-Fi menu:
    Choose the Get Started at UD Wi-Fi network.
  3. Open a web browser. You should see a Secure UD Wi-Fi screen like this one:
    SecureW2 JoinNow screen.
    • If you do not see this web page, type this URL into your device's web browser: www1.udel.edu/getstarted
  4. Type your full UD email address (including @udel.edu) and scroll down. If your device's operating system was not detected correctly, use the menu to Select an Alternate OS.
    SecureW2 JoinNow screen with username filled in.
  5. Tap JoinNow.
  6. When you see the message shown below, tap Allow to see the configuration profile.
    Tap allow.
  7. When you see the verification screen shown below, tap Install.
    Certificate verification.
  8. Apple iOS will display a warning that this is a new certificate, not previously seen on your iOS device. Tap Install, then tap the Install button on the next screen.
    Root Certificate Warning.
  9. When prompted type your UD password and then tap Next.
    Type your UDelNet password and tap Next.
  10. When you see a screen that says the profile is intalled, tap Done. Check your Wi-Fi settings to verify that you are connected to eduroam.

  1. If you are a current eduroam user, first you must make your device forget eduroam.
    • Go to Settings.
    • On Android 8 devices, choose Connections, then select Wi-Fi. On Android 7 devices, just select Wi-Fi from Settings.
    • Select eduroam.
    • Tap Forget.
  2. On one of UD's campuses, go to the Wi-Fi settings on your Android device and select the Get Started at UD Wi-Fi network.
  3. Open a web browser. You should see a Secure UD Wi-Fi screen like this one:
    Join Now page for Android. Part of the Get Started at
UD Wi-Fi registration process.
     
    • If you do not see this web page, type this URL into your device's web browser:
      www1.udel.edu/getstarted
    • If your device's operating system was not detected correctly, use the menu to Select an Alternate OS.
  4. Make sure that Google Play Store (App) is selected under Step 1. Then tap Download to install the SecureW2 JoinNow app.
  5. After the app has been downloaded and installed from the Google Play Store, tap the OPEN button.
    Open the SecureW2 app.

    • Your device may then display the Secure UD Wi-Fi web page again. If it does, in the Step 2 portion of the web page, tap JoinNow.
      Join Now page for Android. Part of the Get Started at
UD Wi-Fi registration process.
  6. You will see a message that the program is Downloading configuration.... After the configuration is downloaded, type your UD email address (your UDelNet ID AND @udel.edu) and your UD password. Note that you must type your password a second time to verify.
    Provide your UD/UDelNet credentials.
      Tap Continue.
  7. You may see a message that the device is being configured. When the configuration is complete you'll see a screen like the one shown below. Tap Done.
    Tap Done.
     
    Check your Wi-Fi settings to verify that you are connected to eduroam.

  1. On one of UD's campuses, go to Network select Wi-Fi, and select the Get Started at UD network.
  2. Open the Chrome browser. You should see a Secure UD Wi-Fi screen like this one:
    Secure UD Wi-Fi screen
     
    • If you do not see this web page, type this URL into your Chrome browser: www1.udel.edu/getstarted
    • If your device's operating system was not detected correctly, use the menu to Select an Alternate OS.

  3. Click Install. Doing so will take you to the Chrome Web Store so that you can install the JoinNow MultiOS Extension for Chromebook.
  4. At the Chrome Web Store page for JoinNow, click + ADD TO CHROME. In the Add "JoinNow MultiOS"? dialogue box, click Add extension.
  5. Go back to the Secure UD Wi-Fi tab on your browser. The screen should now include a space for your UDelNet ID and password:
    Download the configuration file.
  6. Type your UD email address (UDelNet ID and @udel.edu) and your password. Click Download to download the ONC conifiguration file.
  7. The Chrome operating system will ask you where you'd like to save the SecureW2.onc file. Save it in the Downloads folder. (Navigate to the Downloads folder, then click SAVE.)
    SAVE the .onc file.
  8. On the chrome://net-internals tab in the web browser, click Choose File under Import ONC file.
    Choose File.
  9. In the Downloads folder, highlight the SecureW2.onc file, and click OPEN to finish installing the file:
    Open the ONC file.
  10. Go to your Chrome device's Network settings. Click the Wi-Fi icon for eduroam to connect to eduroam.
    Manually connect to eduroam.
In a few cases, a distribution of Linux has required that SecureW2 be installed with root privileges acquired by running the sudo command.
Command-line directions

  1. If this computer has been connected to eduroam at UD previously, follow these directions to forget the old configuration before proceeding to step 2.
  2. Connect to the Get Started at UD Wi-Fi network by typing
    nmcli c up id "Get Started at UD"
  3. In a browser window, go to http://www.udel.edu/getstarted and download the Linux SecureW2 JoinNow client to the directory of your choice.
  4. In the system terminal window, type the following:
    sh /path/to/directory/SecureW2_JoinNow.run
    replacing /path/to/directory with the path of the directory in which you stored the downloaded file.
  5. Follow the on-screen instructions to complete the installation.
Graphical interface directions

  1. If this computer has been connected to eduroam at UD previously, follow these directions to forget the old configuration before proceeding to step 2.
  2. Use the NetworkManager Applet icon or the Applications Menu to open the Network Connections window. Select Get Started at UD.
  3. Open a web browser and go to http://www.udel.edu/getstarted.

    You will see the Secure UD Wi-Fi web page.
    SecureW2 JoinNow page.

  4. Make sure the Select an Alternate OS pulldown says "Linux".
  5. Click the JoinNow button.
  6. You will Joining UD Wi-Fi page, and a dialog box will open asking if you wish to open the SecureW2_JoinNow.run file. Select Save File, then click OK.
    Download the SecureW2_JoinNow.run file.
  7. Open a system terminal window and navigate to the directory where you saved the SecureW2_JoinNow.run file.
  8. Type the following command:
    sh SecureW2_JoinNow.run
  9. Follow the on-screen instructions to complete the installation.

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