HenFunder, Giving, University of Delaware
UD HenFunder

Frequently Asked Questions

FAQ for Donors

FAQ for Project Leaders

Project Leader Toolkit

For Donors

Are gifts to the University of Delaware through GiveCorps tax-deductible?

Yes! All gifts made through the University of Delaware's GiveCorps platform will go directly to the University and are tax-deductible.

Will 100% of my gift go towards the cause that I support?

Yes! 100% of your gift will go directly to the project that you support.

Is my information secure?

Yes! The crowdfunding platform, GiveCorps, which has partnered with the University of Delaware, will not share any of your information. All gifts are collected through the University's official payment processing vendor, CashNet.

Can I contribute anonymously?

Yes. If you prefer not to have your name listed as a donor, simply uncheck the box that says “display name when you checkout.”

Can I pay by check in the mail?

Absolutely. Please include a note with your check that you are supporting a specific project and we will make sure that your contribution goes towards the project's totals.

Can I support multiple projects?

Of course. Once you select one project to support, you will be prompted to continue reviewing projects or go to checkout, similar to an online shopping experience.

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For Project Leaders

What type of projects can be submitted?

All types of projects can be submitted, however, they must have an official UD account in which funds can be deposited into. If your group does not have an account, or if you are not sure if it has an account, contact Julie Donohue at donohuej@udel.edu.

What is the appropriate funding level to set my goal?

Project goals will vary, but the most successful will be between $1,000 and $5,000. Project goals of over $5,000 will be considered on an individual basis.

Is there a time limit on reaching my project goal?

Projects must raise 50% of goal submitted within the first 30 days of the campaign to remain active.

What can my group do if fundraising is not on track to reach 50% of the goal in the first month?

If you find that you are not quite to 50%, here are some strategic ideas you can employ:

  • Be sure you hold everyone in your group accountable. Give each fundraiser an individual goal.
  • If you have been sending emails to a list, recruit members of your project group to send personal emails to individuals on the list. Split the list among the group to avoid duplication and to make follow-up easier.
  • Have members of your project post to social media about the importance of the project and share with their network.
  • Reach out to your department’s Director of Development for guidance to identify potential /individual donors who may have an affinity for your specific cause and make a personal ask.

What happens if the project does not reach its goal?

Even if a project does not reach its goal, all funds raised will go toward the project. But know that your project could be archived. If your project does not reach 50% by the end of the first month it will be removed. If you need additional time to reach your goal, please contact Julie Donohue at donohuej@udel.edu to discuss the needs of the project.

What if the project exceeds its goal?

Great! All funds raised will go toward the project and can help provide additional resources and opportunities for the cause. You may increase your goal if you wish.

How much information should I submit?

As much as possible. If we think you have too much, we can help you revise. If you can submit photos, video, names of the beneficiaries and any information about what you are specifically fundraising for, you will be the most successful.

What's the best way to ensure success?

The more people that you have spreading the word about your project, the more likely it will be to succeed. Videos on your project page also help to make the donor feel engaged and get a personal look at your project. In addition, regular email communication and social media posts (on Facebook, Twitter, and any others that you have a following on) will keep your project relevant and create a sense of urgency. Try to send out an email at least once a week to your friends and family, as well as posting on social media at a minimum of once a week.

How do I access my funds once the project has been completed?

Funds will only be deposited into University accounts associated with your project. You will need to work with your University representative to access your accounts.

Will the University of Delaware help me advertise my project?

The Office of Development and Alumni Relations is planning on sending out one email a month, highlighting all active projects and encouraging visitors to explore the site. However, project owners should NOT rely on this as the only way to generate traffic to their pages. It is up to the project owners to develop their marketing/communication plans and send their projects out to colleagues, friends and family to encourage support.

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