Models of Instructional Technology

(What could we be doing, and why?)


This document is a working draft of the TLTR In-Classroom Subcommittee at the University of Delaware. Send comments to fth@udel.edu.

During the past three decades, the field of instructional technology has undergone substantial research and development. So many studies of the effectiveness of computer-based learning have been conducted that Professor James Kulik (1985, 1986, 1991, and 1994) and his associates at the University of Michigan were funded by the National Science Foundation to use the techniques of meta-analysis to study the studies. Overall, Kulik's findings indicate that average learning time has been reduced significantly (sometimes by as much as 80%), and achievement levels are more than a standard deviation higher (a full letter grade in school) than when computers are not used.

These results have changed the ambiance surrounding the use of computers in education. No longer do administrators question whether instructional technology is effective. In his State of the Union Address, for example, President Clinton (1997) called for every 12-year-old to be able to log on to the Internet by the year 2000. But he did not say why. In the midst of the nation's rush to technology, it is important to reflect on what we're doing, and understand why we're doing it. Otherwise, we will miss the opportunity technology provides to make a positive impact on education.

Presenting and Communicating More Effectively

Technology makes it possible for faculty to improve the manner in which they present materials, both in class for face-to-face teaching, and on the Internet for study beyond the classroom. Communication is one of the most important factors in education. Technology can improve how faculty and students interact.

Presentation Packages

Presentation packages free faculty from the physical limitations imposed by traditional media. Consider the limitations imposed by a slide tray, for example. A standard slide tray holds only 80 slides and requires that the faculty member show them sequentially. Presentation software, on the other hand, imposes no limit on the number of slides and provides instant access to any slide, at any time. Physical slide trays require that the faculty spend time locating and sorting slides into the order needed for a given class. This can be self-defeating, however, because when the faculty member removes the slide after class to use the image for another purpose, the class preparation gets undone. With presentation software, on the other hand, the slide resides in a digitized form in which it can be pointed to by many presentation outlines. Thus, any slide can be placed simultaneously in any number of presentations. By eliminating the self-defeating need to undo the class preparation, presentation software makes faculty more productive and enables them to build upon their teaching repertoire, instead of undoing it after class.

Discipline-Based Software

Discipline-based software enables faculty to run models that can help students visualize complex phenomena difficult to present with traditional media. In a sociology class about demography, for example, demographic software enables the faculty member to demonstrate the interaction of population variables. When students ask questions about how the variables interact, the faculty member can manipulate the variables and enable the students to visualize the relationship. In economics, instead of teaching with overhead transparencies that can only show one example of a graph, faculty can run economics software that projects dynamic graphs in which variables can be manipulated so the precise teaching example needed at the moment can be presented. In music classes, MIDI software provides instant access to any note in any song, displayed on dynamically active musical staves that can play as well as display musical notation. Virtually every discipline has software that can help faculty improve classroom teaching, and our students deserve faculty willing to use it and classroom facilities adequate to present it.

Interactive Cases and Situated Learning Environments

As articulated by Brown, Collins, and Duguid (1989), skills and knowledge are too often taught out of context, as ends in and of themselves. Multimedia enables faculty members to bring into the classroom real-life examples of situations that provide the contextual framework so important for learning. Brown calls this use of multimedia situated learning. Being able to interact with students in a situated learning environment is one of the most empowering aspects of multimedia PCs for faculty. Interactive case studies are used extensively in teaching business and nursing. Andersen, Cavalier, and Covey's (1996) interactive CD-ROM A Right to Die? The Case of Dax Cowart is an example of an interactive case in philosophy.

E-mail, Listserv, and Newsgroups

Students need to be able to communicate with professors in between classes. The Internet provides three ways for faculty to communicate more effectively with students outside the classroom. Electronic mail lets faculty and students exchange messages on a personal basis. Listserv enables faculty to send a message simultaneously to all members in a class. Usenet newsgroups provide a threaded computer-conferencing capability that enables faculty and students to participate in ongoing conversations about issues and topics related to a class.

In the past, before the invention of graphical browsers like Netscape Navigator and the Microsoft Internet Explorer, newsgroups required more technical skill than one might reasonably expect the average faculty member to acquire. The graphical user interface employed in modern Web browsers now makes newsgroups easy enough for all faculty and students to learn and use.

Real-Time Conversation

Regularly scheduled office hours are often inadequate for providing students with an opportunity to converse with a faculty member outside of class. Chat rooms offer an attractive alternative without requiring the faculty and the students to travel physically to the same location in order to meet. Chat rooms are places on the Internet where you can go to talk with other users in real time.

Encouraging Students to Collaborate on Projects

By definition, scholarship requires collaboration, yet many classes fail to involve students in cooperative learning projects. The Internet provides faculty with a powerful way to encourage collaboration.

E-mail, Listserv, and Newsgroups

For each cooperative learning project in a class, the faculty member can establish a listserv and a newsgroup. The listserv provides a way for the students and the faculty member to send e-mail messages to all students working on the project. The newsgroup provides a multi-threaded communication environment in which the project can be structured according to topics and subtopics. Graphical Web browsers such as the Netscape Navigator and the Microsoft Internet Explorer display the hierarchical structure of the newsgroup, letting each member of the class participate in their part of the project as well as inspect the progress of the project as a whole.

Collaborative Uses of Student Web Sites

Let us not forget why Tim Berniers Lee invented the World Wide Web: to enable scholars to collaborate on documents. Faculty should encourage students to take advantage of the collaborative nature of the Web. Each student at UD now has a Web site, but relatively few students have been shown how to use them. The faculty should encourage students to use their Web sites to mount their documents in progress, and use the Web to foster collaboration and sharing of resources among students.

Computer Conferencing

Special-purpose computer conferencing software combines the real-time conversational capability of a chat room with the document sharing capability of the World Wide Web. For example, Microsoft's NetMeeting is a real-time communications client that supports multi-user conferencing and application sharing over the Internet. In addition to allowing users to chat with each other as in a chat room, NetMeeting also supports the sharing of voice, data, and computer files. NetMeeting is free and can be downloaded from http://www.microsoft.com/ie/conf.

Considering Knowledge as Design

From Piaget and the constructivists, we have learned that the aim of teaching is not so much to transmit information, but rather to encourage the development of skills that enable students to judge, organize, and acquire new knowledge.

Encourage Students to Construct Knowledge, Not Digest It

The Chinese have an ancient proverb which states: "Tell me, and I will forget; show me, and I may remember; involve me, and I will understand." As articulated by Piaget (1969), students learn better when they can invent knowledge through inquiry and experimentation instead of acquiring facts presented by a teacher in class. It is difficult for faculty to provide this kind of environment for each student in a traditional classroom. Since there is only one faculty member for many students, it is physically impossible for the faculty to support each student's individual needs. The Internet helps by providing students with a world of interconnected knowledge to explore. Downloading enables students to collect what they discover and construct a framework for organizing and understanding. Thus, the student becomes an active processor of the information, and knowledge is the by-product.

Involve Students in Teaching, Not Just Learning

Faculty members know from experience that teaching is one of the best ways to learn, because effective teaching requires that you gather, organize, critique, judge, and construct a framework for the content matter you plan to present. Involving students in the teaching process can help students, not just faculty, develop these skills in order to become truly educated, not just trained.

Technology provides many ways to involve students in the teaching process. For example, students can be assigned to make brief presentations as part of the faculty member's in-classroom lecture. Students with multimedia skill can enhance the class by gathering and integrating appropriate sound, graphics, and video. On the Internet, students can be assigned topics to explore with Web search engines and gather current information on the topic to enhance the class. In addition to participating in the classroom presentation, students can post their findings to the class newsgroup under the appropriate topic or subtopic, and develop their projects into multimedia term papers to mount at the class Web site, where fellow students and faculty can meet virtually to peruse, critique, discuss, comment, and learn.

Providing Students with Multimedia Tools for Learning and Communicating

Education is not a one-way street. It is at least as important for students to have access to multimedia tools for learning and communicating over the Internet as it is for faculty to be equipped for in-classroom use.

How Students Learn

During the past quarter-century, educational researchers have made substantial progress developing an understanding of how students learn. Their findings indicate that the teacher-dominated manner in which most college and university classes are taught is outmoded and inappropriate for educating students.

Much of what happens in the traditional classroom was influenced heavily by the behaviorist movement, which dominated American psychology from about 1920 to 1970. Chief among the behaviorists was Skinner (1938, 1953), who saw that human behavior is powerfully shaped by its consequences. Moreover, Skinner felt that psychology was essentially about behavior and that behavior was largely determined by its outcomes. While Skinnerian methods have been effective in learning how to train animals and helping human beings modify their behavior, the behaviorists fell short of what is most important in education for most educators. To educate, you must do more than modify behavior. To educate, you must help the student learn how to develop strategies for learning. Such is the goal of the cognitive movement in education as defined by Bruning (1995, p. 1):

Cognitive psychology is a theoretical perspective that focuses on the realms of human perception, thought, and memory. It portrays learners as active processors of information-a metaphor borrowed from the computer world-and assigns critical roles to the knowledge and perspective students bring to their learning. What learners do to enrich information, in the view of cognitive psychology, determines the level of understanding they ultimately achieve.

If faculty members can learn to shift their pedagogical paradigm from teacher-dominated to learner-centered, students will become more actively involved in the teaching and learning process. At the end of a course, instead of having been trained in the digestion of existing knowledge, students will have become able to continue finding, judging, critiquing, synthesizing, and constructing new knowledge. In sum, students will have become truly educated, not just trained.

The World Wide Web as Multimedia Resource

The Internet is the richest source of information on the planet. Just about anything you could ever want to know is available online. Search engines make it possible for scholars and students to find and download this information. Because researchers in most fields are using the Web to communicate about research in progress, students can find out not only what has been done in the past, but also study the latest findings of the top researchers in the field. Students can even search the ongoing conversations that current researchers are holding via newsgroups.

Some skill is required in using Internet search engines, however. Unless the student knows how to use the Advanced Search Syntax effectively, frustration will set in as tens of thousands of irrelevant documents get found in response to a naively constructed search. All faculty should become role models in the use of the Internet search engines and show students how to make the most effective use of the Web in their discipline. Text, graphics, audio, and video are being used in virtually all subjects to provide an online multimedia resource for teaching, learning, and scholarship. The faculty should help students learn how to download this information and manipulate it for use in classroom presentations and the writing of multimedia term papers.

Web-based Submission of Multimedia Term Papers

The new Fair Use Guidelines for Educational Multimedia permit students to include reasonable amounts of copyrighted works-including text, pictures, music, and video-in multimedia term papers. Every student at the University of Delaware now has a Web site, where multimedia term papers can be mounted on the Internet. The two major word processors that students use to write term papers-WordPerfect and Microsoft Word-both have Web page creation utilities that can translate term papers into Web pages automatically. WordPerfect's translator is called WP Internet Publisher, and Microsoft's is called the Internet Assistant.

Once again, all faculty should become role models for using the Web to create a virtual world of interconnected scholarship. When the day-to-day tools used to write scholarly papers take on the ability to create Web pages automatically, there is no excuse for scholars to delay joining the online community and mounting their research papers on the Web.

As mentioned above, every student at the University of Delaware has a Web site. The faculty should encourage students to submit their term papers on the Web, where the faculty can read and grade them in a multimedia format. In addition to preparing students for participating in the scholarly infrastructure of the 21st century, Web-based submission of multimedia term papers has advantages for faculty as well. It's easy to copy text from a student term paper, paste it into an e-mail message, and send it to a student along with critical comments for improving the section in question. By requiring students to link bibliographic references to source documents online, faculty can more easily check references in term papers. If a term paper gets submitted with misspellings and grammatical errors, the faculty member can send the student a quick e-mail message requiring that the student run a spell-checker and a grammar analyzer (the grammar analyzer built into Microsoft Word 97 is fantastic) and resubmit the paper.

Web-based submission of multimedia term papers is a win-win situation for students and faculty alike. The University of Delaware should mount an initiative to encourage more faculty to take advantage of this capability both for their own benefit as well as for their students.


References

Andersen, D., Cavalier, R., and Covey, P. A Right to Die? The Case of Dax Cowart. (Routledge, 1996).

Brown, J. S., Collins, A., and Duguid, P. Situated Cognition and the Culture of Learning. Educational Researcher 28 (1989): 32-42.

Bruning, Roger H., Schraw, G. J., and R. R. Ronning. Cognitive Psychology and Instruction. Englewood Cliffs, N.J.: Prentice Hall, 1995.

Clinton, William J. (1997) State of the Union Address. Available: http://www2.whitehouse.gov/WH/SOU97/.

Kulik, Chen-Lin C., and Kulik, James A. Effectiveness of Computer-Based Education in Colleges. AEDS Journal (Winter/Spring 1986): 81-108.

Kulik, Chen-Lin C., and Kulik, James A. Effectiveness of Computer-Based Instruction: An Updated Analysis. Computers in Human Behavior 7 (1991): 75-94.

Kulik, Chen-Lin C., Kulik, James A., and Shwalb, Barbara J. The Effectiveness of Computer-Based Adult Education: A Meta-Analysis. Journal of Educational Computing Research 2, no. 2 (1986): 235-252.

Kulik, James A. Meta-Analytic Studies of Findings on Computer-Based Instruction. In Eva L. Baker and Harold F. O'Neil, Jr., eds. Technology Assessment in Education and Training. Hillsdale, NJ: Lawrence Erlbaum, in press.

Kulik, James A., Kulik, Chen-Lin C., and Bangert-Drowns, Robert L. Effectiveness of Computer-Based Education in Elementary Schools. Computers in Human Behavior I (1985): 59-74.

Piaget, J. The Mechanisms of Perception. New York: Basic Books, 1969.

Skinner, B. F. The Behavior of Organisms. New York: Appleton-Century-Crofts, 1938.

Skinner, B. F. Science and Human Behavior. New York: Macmillan, 1953.