ISIR Verification indicates that you are required to complete the Verification process. If this item is showing and you have provided all required documents, you are not required to do anything else at this time. (You can log on to My SFS Docs to confirm submission of your documents). The ISIR Verification item simply means SFS is working to review your documentation. Depending on the time of the year, this could take several weeks.
To waive the UD Health Insurance Plan visit https://www.universityhealthplans.com/letters/letter.cgi?group_id=278. Click the "Waiver Form" link in the menu to the left and provide the student's date of birth and UDID.
Have your insurance card and policy ready to answer questions regarding the student's current insurance policy, being sure to complete all the steps. You will receive a confirmation email upon successful completion of your waiver.
Then University Health Plans will review your submission and notify the University. Once approved and reported, an offsetting credit will appear on the student's account within 3 business days (note both the charge and the credit cancelling out that charge will remain on the student's account).
For students with a credit balance on the student account (credit balances show in parentheses), refunds can be processed starting on or about the first day of classes. Funds showing as "pending" aid can not be refunded. To request a refund, the student must log into UDSIS and select "Request a Refund" under the "Finances" heading. The link is a web form the student must complete. Simply follow the instructions. Refunds are processed either through direct deposit (quickest method) or by check. If you have a question regarding your refund request, and the 10-14 day processing period has passed, please submit your ReqID.
Notification of a students' financial aid eligibility differs based on whether the student is an admitted freshman, returning, transfer, or graduate student. For specific applications, application dates, and notification dates, click on your population below:
If your financial aid does not meet your expenses, you may want to consider either a Federal Direct PLUS (Parent) loan or an alternative loan. Federal Direct PLUS loans are federal loans available to parents of dependent students. Alternative loans are non-federal loans offered through a bank or other lending institution. Information about both types of loan programs can be found here.
Search for additional answers by typing key words pertaining to your question in the search box. Questions will automatically populate on the screen as you type. You may also select a category in conjunction with entering key words or you may only select a category to view all the questions in that group.
If you are unable to find the answer to your question? Click here to submit one.
Billing and Due Date Schedule
|Bills Communicated||Due Dates*|
|2017 Summer||All Students||starting April 17||First day of classes|
|2017 Fall||Undergraduate||starting July 12th||August 1st|
|Graduate & PCS||starting end of July||First day of classes|
|*Pay balance in full or through installment payment plan, available on My Finances when you pay the bill. To ensure your account is financially clear: report additional credits that are not showing in the system but will help pay your bill|
Important Changes to Federal Financial Aid for 2017-2018 Academic Year
Effective July 1, 2017, there will be changes to financial aid programs due to changes in federal regulations that may affect you. Click here for a summary of changes for 2017-2018. We recommend you review these changes carefully and plan ahead for your educational future.
Information and Resources
Student Financial Services is pleased to provide the following resources for our students. Below you can find presentations and handouts regarding financing a UD education. You can also find information on using My Finances, the University's self-service site for your student account.
Federal Loan Exit Counseling:
Students who will not be registered at least half-time in the fall and who have borrowed federal educational loans are required to complete a process known as Exit Counseling. Students can complete this process at http://www.nslds.ed.gov/nslds_SA/ and may contact the Federal Direct Loans group (800-848-0979) with any questions.
SFS Office Hours
|Monday - Friday||8:00 a.m. - 5:00 p.m.|