When consumers shop for groceries, they tend to review the nutrition label and ingredients list on the food package to obtain dietary information. This food label system helps people make an informed decision and lead healthier lifestyles. Shouldn’t consumers have resources for making similar choices when shopping for apparel products? According to the Textile Fiber Products Identification Act (TFPIA), all apparel products should have a label that includes: fiber content, country of origin, manufacturer identification, and care instructions.
However, the clothing label may not be informative enough to educate consumers regarding what processes were used to make the product and what environmental impacts those processes may have. One of the common myths consumers may believe regarding apparel products is that natural fiber products are more environmentally friendly than synthetic fiber products. Considering the fact that the textile and apparel industry is a major contributor to environmental degradation, it is important to provide more informative, easy-to-read labels for apparel products, responding to consumers’ growing concerns about environmental issues related to their consumable products.
From interviews with five apparel design personnel in two companies (although these opinions cannot represent all designers’ and merchandisers’ opinions), our research team found that they were aware of the environmental problems associated with dyeing and textile processing. However, interestingly, they did not regard themselves as responsible for correcting these problems.
They also indicated that the biggest determining factor for apparel designers and merchandisers when deciding where to obtain materials for production is the availability of materials from suppliers who have had a long–term relationship with the company. It seems that environmentally friendly materials were not their main concern. They added that if they were sure that their target consumers would be willing to purchase environmentally friendly products, they would practice sustainability. Without certainty, they did not want to take the risk because using green materials costs more. The industry personnel felt that there was nothing they could do as designers or merchandisers to address environmental issues, believing that environmentally friendly production was beyond their ability.
Do consumers agree with these opinions? To explore consumer opinions about green apparel products and purchasing behaviors, a serious of focus group discussions were conducted with 32 consumers. Although organic fibers and other green apparel options are already available in the market, participants demonstrated a lack of knowledge about these products. Interestingly, several respondents knew of organic clothing only in terms of simple items, such as T–shirts, while others did not even know that organic or green apparel was an available option.
In addition, the respondents agreed that if there were more information about green apparel products available, they would be more prone to buy them. They felt skeptical about current eco–claims because labeling of green apparel is voluntary and no general rules have been implemented for apparel product labeling. They added that current labels on green clothing did not offer an adequate amount of information to consumers. They were unsure of exactly what “environmentally friendly” meant and how the products they had seen were environmentally friendly. Additionally, most of the participants agreed that a well–established eco–label for apparel products would increase consumers’ knowledge of environmental impacts from apparel production and foster consumers’ green apparel purchasing behaviors.
Regarding willingness to buy green apparel products, they mentioned that they would be more likely to purchase green apparel products if they were cheaper and more readily available. Respondents indicated that they would not buy a less attractive environmentally friendly garment with the label attached to it over a more attractive conventional product. Therefore, before emphasizing green aspects, products should meet the quality expectations of consumers.
Based on these two investigations, the research team suggested that a labeling system could be used to reduce the information gap between producers and consumers. Green labels for textile and apparel products can facilitate choices for consumers making environmentally responsible purchasing decisions by motivating and/or educating them (D’Souza, et al., 2006).
As mentioned earlier, just as the nutritional facts and ingredients are listed on food packages, the apparel label can include customized information on how the content of a specific product and its production processes impact the environment. Our research team identified six sustainability aspects of apparel products as the key information that would be beneficial for consumers to know from the green apparel label: organic, biodegradable, safely dyed, fair trade, carbon footprint, and recycled. Creating eye–catching symbols accompanied by brief explanations for clarification, which convey the key aspects of sustainability within the apparel industry, will be necessary. This design will make the labels easy to read and serve as a convenient reference for consumers.
If the standardized and easy–to–read label is commonly used in the textile and apparel industry in the future, it will educate consumers about green products and their effects on our surrounding environment. By becoming more knowledgeable about green products, consumers will be able to make more informed purchases of environmentally responsible products. In addition, educated consumers will drive businesses to practice more sustainability. Adopting the easy–to–read, informative green label will help retailers promote their eco–friendly strategies. As people continue to show interest in green products through purchases, the availability of various green products will increase, resulting in growing diversity in the retailing industry.