DIANE L. FERRY

Business Address:

Business Administration Department East
University of Delaware
Newark, Delaware 19716
(302) 831-1769

EDUCATION

1984 AACSB Information Systems Faculty Development Institute, University of Minnesota

Five week institute designed to train faculty to teach Management Information Systems.

Ph. D. - 1978
University of Pennsylvania, The Wharton School, Philadelphia, Pennsylvania 19714
Major Field: Organization Behavior
Related Fields: Research Methodology, Decision Science

M.B.A. - 1974 Shippensburg State College, Shippensburg, Pennsylvania

B.A. - 1969
Gettysburg College, Gettysburg, Pennsylvania History, cum laude, Phi Beta Kappa

PUBLICATIONS

Books

Van de Ven, Andrew H. and Ferry, Diane L. 1980. Measuring and Assessing Organizations. New York: John Wiley & Sons. This book is part of the Wiley-Interscience Series on Organizational Assessment and Change edited by Edward E. Lawler and Stanley E. Seashore.

Journal Articles

Kydd, Christine T. and Ferry, Diane L. 1994. Managerial Use of Video Conferencing. Information & Management, 27, 369- 375.

Ferry, Diane L. and Kydd, Christine T. 1992. Decision Making in a Low Probability High Risk Setting: The Case of Computer Viruses. Omega: The International Journal of Management Science, 20(1), 117-126.

Kydd, Christine T. and Ferry, Diane L. 1991. A Behavioral View of Computer Supported Cooperative Work Tools. The Journal of Management Systems, 3(1), 55-67.

Reports and Proceedings

Kydd, Christine T. and Ferry, Diane L. 1995. The Effect of Cognitive Style on Perceptions and Use of Electronic Mail. Northeast Decision Sciences Institute Proceedings, forthcoming.

Kydd, Christine T. and Ferry, Diane L. 1992. Electronic Mail, Social Presence and Information Richness. Hawaiian International Conference on System Sciences (HICSS-25) Proceedings, 380- 391.

Ferry, Diane L. 1991. A Feasibility Study of Management Development and Faculty Development Programs in Southern Delaware. Report to Dean Biederman, Chairperson Garland and Associate Provost Fischer. (Submitted October, 1991.)

Kydd, Christine T. and Ferry, Diane L. 1991. Computer Supported Cooperative Work Tools and Media Richness: An Integration of the Literature. Hawaiian International Conference on System Sciences (HICSS-24) Proceedings, 324-332.

Kydd, Christine T. and Ferry, Diane L. 1990. Managerial Decision Process Models Concerning Computer Viruses. Northeast Decision Sciences Institute Proceedings, 277-280.

Ferry, Diane L., and Murray, Gail B. 1988. The Evolution of Computer and MIS Literacy: A Teaching Experience. International Business School Computer Users Group Proceedings, 316- 322.

Book Reviews

Ferry, Diane L. and Brown, Pamela C. 1992. Book review of The Nature of the Firm: Origin, Evolution, and Development by Oliver E. Williamson and Sidney G. Winter, Eds. Journal of Management, 18(3), 617-619.

Ferry, Diane L. 1986. Book review of The Collected Works of Mary Parker Follett. Academy of Management Review, 11(2), 451-454.

PRESENTATIONS

Ferry, Diane L. and Kydd, Christine T. 1992. Uncertainty and Equivocality: Scale Development. Presented at National Academy of Management, August, 1992.

Brown, Pamela C. and Ferry, Diane L. 1985. Empirical Evidence for a Choice Model of Structural Contingency Theory. Presented at the ORSA/TIMS Conference in Atlanta, November, 1985.

WORK IN PROCESS

Submissions

Ferry, Diane L. and Kydd, Christine T. 1993. Job Communication Measures: Concept Assessment and Scale Development. Submitted to Management Communication Quarterly.

Research Underway

Kydd, Christine T. and Ferry, Diane L. Managerial Communication, Information Richness and Electronic Mail. To be resubmitted.

Ferry, Diane L., Kydd, Christine T., Sawyer, John E., and Young, Gillen. Computer- assisted Group Decision Processes: The Interaction of Task Information Demands and Media Richness. Currently in data analysis stage.

Ferry, Diane L. and Kydd, Christine T. The Dimensions of Information Richness: What Makes a Communication Medium Rich? Currently in data analysis stage.

Ferry, Diane L., Kydd, Christine T. and Sawyer, John E. Titans, Teams and Technology: Skills for Today and Tomorrow. Currently in literature review stage.

Ferry, Diane L. and Kydd, Christine T. Patterns of Communication and Behavior as a Result of a Network E-Mail System Implementation: Observations in a University Setting. Two waves of data have been collected, one additional wave is planned.

Ferry, Diane L. and Kydd, Christine T. Effects of Culture and Individual Information Processing Preferences on Electronic Mail Use. Comparative studies of electronic mail use in different firms.

GRANTS

1993 - Kydd, Christine T. and Ferry, Diane L., CISMER grant for "Teaching Group Decision Support Systems." ($6000 total)

1992 - Ferry, Diane L., CISMER grant for "Electronic Mail and International Communications: Educational and Business Applications" ($5000 total)

1991 - Ferry, Diane L., Special grant to study "Feasibility of Management and Faculty Development Seminars in Southern Delaware" ($5000 total)

1991 - Ferry, Diane L., CISMER grant for "Affects of Culture and Individual Information Processing Preferences on Electronic Mail Use" ($5000 total)

1990 - Kydd, Christine T. and Ferry, Diane L., CISMER grant for "Managerial Decision Process Models Concerning Computer Viruses" ($5000 total)

1989 - Kydd, Christine T. and Ferry, Diane L., CISMER grant for "An Empirical Study of Bankers' Decision Making Behavior Concerning Safeguards Against Computer Viruses" ($5000 total)

1989 - Ferry, Diane L. and Kydd, Christine T., FIRE grant for "An Empirical Study of Bankers' Decision Making Behavior Concerning Safeguards Against Computer Viruses" ($4000 total)

TEACHING EXPERIENCE

Associate Professor 1984-Present
Business Administration Department

Assistant Professor 1979-1984
University of Delaware

Courses taught: Undergraduate

Business Information Systems I
Business Information Systems II
Systems Development (project course, team taught with Operations professor)
Administrative Management Systems
Introduction to Management
Organizational Behavior
Seminar in Organizations
Business Policy (Special section for Co-op students)
Organization Cultures (Experimental course; team taught with Communication professor)
Seminar in International Management (taught in London, England)

Graduate

Human Behavior and Organization
Administrative Processes
Economics of Organization Behavior (team taught with Economics professor)
Systems Behavior and Implementation
Titans, Teams and Technology
International Business Cultures

Instructor 1977-l978
Department of Industrial Relations and Organizational Behavior, Temple University, Philadelphia, Pennsylvania

RESEARCH AND CONSULTING EXPERIENCE

Research Consultant

1980-1992 - The Urban Institute, Washington, D. C.

1988-1989 - U. S. Agency for International Development, Office of Health

1986 - DuPont Company, Textile and Fibers Division

Management Training and Development Consultant

Thiokol Corporation
Atlantic Aviation
Hercules

Management Information Systems Consultant

R. A. Boyer, Inc.
Oak Grove Equipment Inc.

PROFESSIONAL ACTIVITIES

Member of National Academy of Management

Active participant as reviewer for Organization Behavior and Organization and Management Theory Divisions, session moderator for competitive paper sessions

Ad hoc reviewer for Journal of Business Research, Academy of Management Journal, Administrative Science Quarterly, and Organization Science.

Member of Association for Computing Machinery

Reviewer for Prentice-Hall, Inc., West Publishing Co., Scott, Foresman and Co., Holt, Rinehart, and Winston, Dryden, and McGraw Hill

HONORS

Included in Who's Who of American Women; Who's Who in the East; Who's Who of Emerging Leaders; Personalities of America

UNIVERSITY ACTIVITIES

Area Head, Administrative and Strategic Management Area of Business Administration Department, 1986-1987

Course Coordinator for Business Information Systems I and II, 1985-1988

Business Administration Computer Committee, Chairperson 1984-1986 Member 1986-1990

Phi Beta Kappa, Alpha Chapter of Delaware

Member of several university, college and departmental committees, including the Winter Session Advisory Committee, the University Senate Faculty and Student Honors Committee, the Benefits Task Force, the Center for Teaching Effectiveness Advisory Board, the college curriculum committee, and the MBA committee

RESEARCH INTERESTS

Behavioral aspects of computer technologies
Decision making processes regarding computer security
Information systems and the use of information in organizations
Applications of Organization Assessment Theory and instruments to private as well as public sector organizations
Cognitive theory in the Management Information Systems and Organizational Behavior literatures

TEACHING INTERESTS

Management Information Systems
Organization Design
Macro-Organization Theory
Principles of Management

1/31/95