The ULEAD program provides managers and supervisors of all levels with the skills they need to accomplish their goals. Participants may choose from variety of learning opportunities including individual workshops or participate in a series of workshops to earn a certificate of completion.

Management Essentials Program

This series of in-person and online workshops is designed to equip managers to successfully lead their teams and support the mission of the University. Topics covered include UD-specific policies and procedures as well as general management concepts. Managers who complete all six courses within 12 months will earn a completion certificate. Workshops include:

  • Campus Safety & Wellbeing (online only)
  • Coaching & Resolving Conflict
  • Hiring for Success
  • UD Leave Policies Overview (online only)
  • Setting Goals & Evaluating Performance
  • Valuing Diversity & Differences for Positive Results

To register for current offerings visit ConnectingU.

Communicating for Leadership Success

This workshop for managers and supervisors will provide the following skill development: Recognize people's personal and practical needs and the importance of responding to those needs. Enhance communication with team members and others. Prepare and conduct effective interactions by using the Discussion Planner tool. Learn techniques to provide meaningful, supportive feedback.

Coaching for Peak Performance

Effective coaching is one of the most important drivers of team member performance. By helping learners understand the importance of three coaching techniques and how to effectively handle both proactive and reactive coaching discussions, this course helps leaders have more effective and efficient interactions.

Delegating with Purpose

Delegation is a critical skill for leaders in today’s “do more with less” business environment. This course helps leaders learn to identify the tasks they need to delegate, select the most appropriate individuals, assess capabilities and commitment, and plan the delegation discussion.

Driving Change

In today’s complex and competitive environment, it’s no surprise that 70 percent of workplace change initiatives fail. This course provides the skills and resources leaders need to accelerate the process of implementing change with teams and to create an agile work environment where people are more open to change.

Fostering Innovation

Leaders are the major influencers of innovation for every organization. This course provides a practical approach, and tools and techniques, to help leaders and their teams think differently about how they work and to help them generate new ideas that add value to both the organization and its customers.

Making High Quality Decisions

Sound decision making in today’s business environment demands much more than just coming up with or picking the best alternative or option. Using an engaging simulation, this course teaches a logical decision-making process that addresses the critical elements that result in high-quality business decisions.

Maximizing Team Performance

Managers can misdiagnose the root causes of team conflict or less-than-optimal team performance when they consider only the capabilities or character of individual team members. This course focuses on how leaders can work with their teams to build the infrastructure that enables maximum performance.

Setting Goals and Reviewing Results

People are more engaged and strive for better results when they feel ownership of their work and outcomes. This course focuses on how leaders and managers write and use effective (SMART) goals to help them and their employees track progress and fairly evaluate outcomes.

Your Leadership Journey

Making the transition from individual contributor to leader is both exciting and challenging. This course arms a new or prospective leader with the knowledge and skills they need to confront the challenges they face early in their leader career.

More Information

To look for available classes go to ConnectingU. To contact Employee Education & Development call 831-4753 or email