IT Support Center: Research Computing Help Request

Use this form to request Research Computing help from the IT Support Center. After submitting this form, you will receive a response from the IT Support Center within one business day.

If your request is urgent, or if you experience problems using this form, call the IT Support Center at (302) 831-6000, M-F, 8 a.m. - 5 p.m.

Contact info

First name ^*

Last name ^*

UD affiliation ^*

Phone ^*

Email ^*

Confirm email ^*

Submitted by

If other than client listed above, name of person submitting request.

First name Last name

Problem details

My problem is ^*

Choose the one that best matches your issue and describe in more detail below.

Problem description

Your system or device

Equipment type

Operating system

Windows: From desktop, right-click Computer or My Computer, and select Properties. Macintosh: Click Apple icon, and select About this Mac.

Internet connection

Windows: Click the Start button and type ncpa.cpl into the Start menu search box. Macintosh: Click Apple icon, select System Preferences Click on the Network pane. Click on the Advanced button and look under the TCP/IP, DNS, and Ethernet tabs.

Software and version