Program Summary

Tuesday, 24	Room A	Room B	Room C	Room D	Room E	Room F
9.00-10.30am
10.30-11.00am	Tea Break
11.00-12.30am	Pasuraman & Keegan	1.1	2.1	PO -1	3.1	4.1
12.30-2.00pm	Luncheon Talk: Positioning Avon for the 21st Century: Jim Preston
2.00-3.30pm	5.1	PL - 1	7.1	8.1	10.1	11.1
3.30-4.00pm	Tea Break
4.00-5.30pm	12.1	14.1	PO - 2	15.1	16.1	17.1

Wednesday, 25 Room A Room B Room C Room D Room E Room F
9.00-10.30am 18. PL - 2 19.1 20.1 21.1 22.1
10.30-11.00am Tea Break
11.00-12.30am Jag Sheth 23.1 24.1 1.2 PO - 3 2.2
12.30-2.00pm Luncheon Talk
2.00-3.30pm
3.30-4.00pm Tea Break
4.00-5.30pm

Thursday, 26 Room A Room B Room C Room D Room E Room F
9.00-10.30am 3.2 PO - 4 4.2 7.2 11.2 12.2
10.30-11.00am Tea Break
11.00-12.30am Malhotra and Rosenbloom 15.2 PO - 5 21.2 22.2 23.2
12.30-2.00pm Luncheon Talk
2.00-3.30pm 24.2 2.3 3.3 4.3 7.3 12.3
3.30-4.00pm Tea Break
4.00-5.30pm 15.3 21.3 22.3 23.3 24.3 2.4

Friday, 27 Room A Room B Room C Room D Room E Room F
9.00-10.30am PL - 3 12.4 15.4 21.4 22.4 23.4
10.30-11.00am Tea Break
11.00-12.30am 4.4 2.5 12.5 PO - 6 23.5 2.6
12.30-2.00pm Luncheon Talk
2.00-3.30pm 17.2
3.30-4.00pm Tea Break
4.00-5.30pm

PO = Panel Overseas
PL = Panel Local

Wednesday, 25	Room A	Room B	Room C	Room D	Room E	Room F
9.00-10.30am	18.	PL - 2	19.1	20.1	21.1	22.1
10.30-11.00am	Tea Break
11.00-12.30am	Jag Sheth	23.1	24.1	1.2	PO - 3	2.2
12.30-2.00pm	Luncheon Talk
2.00-3.30pm
3.30-4.00pm	Tea Break
4.00-5.30pm

Thursday, 26	Room A	Room B	Room C	Room D	Room E	Room F
9.00-10.30am	3.2	PO - 4	4.2	7.2	11.2	12.2
10.30-11.00am	Tea Break
11.00-12.30am	Malhotra and Rosenbloom	15.2	PO - 5	21.2	22.2	23.2
12.30-2.00pm	Luncheon Talk
2.00-3.30pm	24.2	2.3	3.3	4.3	7.3	12.3
3.30-4.00pm	Tea Break
4.00-5.30pm	15.3	21.3	22.3	23.3	24.3	2.4

Friday, 27	Room A	Room B	Room C	Room D	Room E	Room F
9.00-10.30am	PL - 3	12.4	15.4	21.4	22.4	23.4
10.30-11.00am	Tea Break
11.00-12.30am	4.4	2.5	12.5	PO - 6	23.5	2.6
12.30-2.00pm	Luncheon Talk
2.00-3.30pm	17.2
3.30-4.00pm	Tea Break
4.00-5.30pm