Scedule, Thursday

9.00 a.m. - 10.30 a.m.

Session (6.1) : Cross-Cultural Marketing
Location : Empire 1
Chair : Brian Lofman Central Connecticut State University, New Britain

Presentations:
Cultural Marketing For Korean Tourism Into AustraliaYvette Reisinger, Monash University Berwish Campus, Australia

A Cross-Cultural Model of The Social Aspects of Western- Chinese Business RelationshipsFelix T. Mavondo, Rodrige Elaine M, Monash University, Australia

Cultural Aspects of Gift Giving: A Comparative Analysis of The Significance of Gift Giving In The US and JapanNessim Hanna, Tanuja Srivastava, Northern Illinois University, USA

Time-Oriented Advertising: A Cross Cultural Analysis of Magazine Advertising1986-1996Beverlee B. Anderson, California State University, USA

Session (6.2) : Panel Session : Marketing of Antiques and Collectibles
Location : Empire 2
Chair : Lalita A. Manrai

Panellists :

  1. Ajay K. Manrai University of Delaware, USA
  2. Noel Murray Chapman University, USA
  3. Darren J. Cioffi University of Delaware, USA
Papers & Authors:
Antiques and Collectibles: An Overview and Historical PerspectiveLalita A. Manrai and Ajay K. Manrai

Stamp Collecting: A Study of Consumption & Disbursement PatternsNoel Murray

Marketing of Antique Product Labels: Anomalies and Challenges Darren J. Cioffi and Lalita A. Manrai

Session (6.3) : Ethics and Social Responsibility
Location : Embassy 1
Chair : Matthew Joseph University of Waikato, New Zealand

Presentations:
Unethical Consumer Behavior: An Investigation of South African ConsumersNicola Higgs-Kleyn, University of The Witwaterstand, South Africa

Privacy On The NetDavid R. Wheeler, David R. Lambert, Frances Burke ,Suffork University, USA

Social Marketing and AIDS: Applying A Model of Behavioral ChangeTimothy B. Greenlee, Carol F. Surprenant, Jonathan E. Schroeder ,University of Rhode Island, USA

A Cross-Cultural Study of Marketing Ethics: A Survey of American And Thai Business StudentsSomboon Salyachivin, Sripatum University, ThailandVinit Virayangkul, Kasetsart University, Thailand

Session (6.4) : Product Strategy, Innovation and Technology
Location : Embassy 2
Chair : Jamil Bojei
Universiti Putra Malaysia, Malaysia

Presentations:
Intellectual Property And The Marketing of IdeasErik A. Borg, Gothenburg University, Sweden

Technology - Based international Strategic Alliances : Recent Information Technology Evidence and Its Implications InformationP.M. Rao, Long Island University C.W. Post Campus, USA

From Concept to Commercialisation-Developing and Marketing New Islamic Units Trusts in Malaysia(The Case of ASDI)Aliah Hanim M. Salleh, Universiti Kebangsaan Malaysia, Malaysia

Session (6.5) : International Marketing
Location : Embassy 3
Chair : Violetta Llanes University of Otago, New Zealand

Presentations:
Trade Promotion And Assistance In The Peoples Republic ofChina And Hong KongG.M. Naidu, University of Wisconsin- Whitewater, USA Allan K.K. Chan, Hong Kong Baptist UniversityZhao Xiaodi, China Council For The Promotion of International Trade, China

Export Intensity In Small Firms: The Influence of Export Assistance And Absorption of Export PlanningMichael Taku, Lincoln University, USA

Models of Relative Advantage- Relative Image Interaction In Competition For International MarketsR.G. Vambrey, J.W. Gabberty, Pace University, USAS. Lampert, Bar Ilan University, Israel

The Use of Counter Trade By Exporters: Issues And Perspectives.B.Ramaseshan, P. Kudrich, Curtin University of Technology, Australia

Session (6.6) : Marketing In Asia Pacific
Location : Embassy 4
Chair : Madhav P.Kacker Bradford University, UK

Presentations:
Singapore: Macro Trends And Their Implications For Consumer MarketingJochen Wirtz, Lee Meng Chung, National University of Singapore

Marketing Flexibility And Export Performance: A Study of Exporting Companies in the Peoples Republic of ChinaEsther Ling-Yee Li, City University of Hong Kong, Hong Kong

Strategic Control And Export Performance In International Marketing: An Exploratory Study of Exporting Companies In The Peoples Republic of China Gabriel O Gunmokun, University of Western Australia

11.00 a.m. - 12.30 a.m.

Session: Keynote Speakers
  1. The Strategic Role of Segmentation in International Marketing by Naresh K. Malhotra
  2. Marketing Channels: A Strategic Tool oF Growing Importance for the Next Millennium by Bert Rosenbloom
Location : Empire 1
SESSION TIME : 7

2.00 p.m. - 3.30 p.m.

Session (7.1) : Panel Session: Multinationals and Emerging Markets
Location : Empire 1
Chair : Pervez N. Ghauri University of Groningen, The Netherlands

Panellists:

  1. C.P. Rao Old Dominion University, USA
  2. Hafiz Mirza Bradford University, UK
  3. Erik Nes Norwegian School of Management, Norway
  4. Win Laseur University of Groningen, The Netherlands
Session (7.2) : Retailing
Location : Empire 2
Chair : C.P.Rao Old Dominion University, USA

Presentations:
Outlook On Doing Business With And In ChinaLinda Jane Coleman, Salem State University, USAPeter Hill Isop, PHI and Associates, USA

Warehouse Club Shoppers Perceptions of Locational Conveniences in Hong KongNeil C. Jr., Herndon, Carson Ka-Sing Chung, City University of Hong Kong, Hong Kong

Quantity Surcharges in Supermarkets And Discount Stores: The 1990s in the U.S.R. Dale VonRiesen, Cheryl K. VonReisen, University of Wyoming, USA

Relational Links In The Supply Chain: The New Retail Retail MixDavid Strutton, University of Southwestern Lousiana, USAJhinuk Chowdhury, Lou Pelton, University of North Texas, USA

Session (7.3) : Sales Management, Business to Business and Relationship Marketing
Location : Embassy 1
Chair : Atul Parvatiyar Emory University, Atlanta

Presentations:
Relationship Marketing In India Service Organization : The Natural Facilitators and The LevelsMohan Agrawal, XLRi Jamshedpur, India

Customer Relationship Strategies And Sales Management ProcessesRaymond W. LaForge, University of Louisville, USADavid W Cravens, Texas Christian University, USA

Internal Orientation and Salesperson PerformanceAjay Menon, Colorado State University, USA Analysis of Salesforce Performance In Sales Organizations Employing Behaviour-Based Sales Management ControlKen Grant, Monash University, USA

Session (7.4) : Communication and Promotion Strategy
Location : Embassy 2
Chair : Bill Merrilees University of New Castle, Australia

Presentations:
Application of Script Theory to Service Encounters in Marketing CommunicationsGillian Stainforth, RMIT, Melbourne, Australia

Strategic Promotion Management Approach - Is it relevant for the small independent retailers?Sham Kim Syan, University of Otago, New ZealandBill Merrilees, University of New Castle, Australia

Value in Malaysian Advertising: An instance of cultural imperialismDarinah Ahmad, National University of Malaysia, Malaysia

The Perception of Viewers on Female Role Portrayals in Malaysian TelevisionAdvertisementsV. Devamalar, Mohd. Ismail Ahmad, Universiti Putra Malaysia, Malaysia

Session (7.5) : Service Marketing
Location : Embassy 3
Chair : Hooi-Den Huan Nanyang Technological University, Singapore

Presentations:
Service 101: Lessons To Apply In GovernmentJohn Ronchetto, University of San Diego, USATeresa A. Swartz, California Polytechnic State University, USA

Similarities And Differences In Marketing Emphasis Between Inheritors And Initiators of Malay Service Business in MalaysiaNik Rahimah Nik Yacob, Universiti Kebangsaan Malaysia, Malaysia

A Cross-Cultural Study of Temporal Patterns In The Consuming of Health Care: Considerations For Measurement of Service PerformanceBeverlee B. Anderson, California State University, San Marcos, USAWade Lancaster, Institute Of Public Administration, Saudi ArabiaVen Venkatesan, University of Rhode Island, USA

A Dialogue Between Relationship Marketing And Business Performance- AProposed Model of Networking Efforts And The Consequence Luiz Moutinho, University of Glasgow, UKCharles Chien, Feng Chia University, Taiwan

Session (7.6) : Quality of Life Marketing
Location : Embassy 4
Chair : Hamdan Adnan MARA Institute of Technology, Malaysia

Presentations:
Quality of Life As A Predictor of Destination Choice And SatisfactionBrook Smith, University of Victoria, CanadaPeter E. Murphy, University of Victoria, Canada

Portuguese Hoteliers Environmental ConcernsMinoo Farhangmahr, Claudia Codex ,Universidade Do Minho, Portugal

The Marketing of A Community: A Quality-of- Life PerspectiveM. Joseph Sirgy, Virgina Tech, USA

4.00 p.m. - 5.30 p.m.

Session (8.1) : Quality of Life Marketing
Location : Empire 1
Chair : Michael Hagerty University of California, USA

Presentations:
Cross-National Trends In Quality of Life: The World-Dual Data BaseMichael Hagerty, University of California,USA

International Marketers Quality of Life (QOL) Orientation: A Cross - Cultural StudyDong-Jin Lee, University of Western Australia, Australia

A Strategic Marketing Focus on Environmentally Sustainable Tourism for the Middle East and North AfricaSalah Hassan, George Washington University, USA

Session (8.2) : Marketing Strategy
Location : Empire 2
Chair : Baharudin Kadir Universiti Putra Malaysia, Malaysia

Presentations:
Foreign Direct Investment In Peoples Republic of China: An In-Depth Analysis of Trends, Policies and ImplicationsG.M. Niadu, University of Wisconsin, USAZhao Xiodi, China Council For The Promotion of International TradeAllan K.K. Chan, Baptist University, Hong Kong

Matching The Four Arenas of Hypercompetition With Marketing Strategies: An Integrative Framework Rajaram Veliyath, Kennesaw State University, USA

Linking Marketing Strategy And Foreign Firm Performance In The United StatesZoher E. Shipchandler, James S. Moore, Indiana-Purdue University, USAVern Tepstra, University of Michigan, USA

Session (8.3) : Cross-Cultural Marketing
Location : Embassy 1
Chair : Tunc Erem Marmara University, Turkey

Presentations:
A Content Analysis And Social Systems Perspective On TV Commercials Run In The United States and Dominican RepublicNoel M. Murray, Chapman University, USASandra B. Murray, California

The Challenge of Globalization in Human Resources DevelopmentWilliam B. Crawford, National Dong Hua University, Taiwan

A Cross-National Perspective on cause related Marketing and Consumers willingness to buyGreen Merchandise: A Preliminary ReportJohn H. Holmes, Betty V. Bafevic, Skidmore College, USA

Session (8.4) : Ethics and Social Responsibility
Location : Embassy 2
Chair : Alberto Zapater School of Business Administration, Peru

Presentations:
The Perceived Importance of Ethics And Social Responsibility: American Vs. Indian Business StudentsKumar C. Rallapalli, Troy State University At Dothan USAG. Janakiramiah, Sri Venkateswara University, India

Ethic And Social Responsibility- A Study In India P. Bucha Reddy, G. Radha Krishna, A. Vidayadhar Reddy, Osmania University, India

Marketing Ethics in Malaysia ; Managers vs Consumers Mohd. Ismail Ahmad, Md. Zabid Rashid, S. Ramamurthi, Universiti Putra Malaysia, Malaysia

Session (8.5) : International Marketing
Location : Embassy 3
Chair : Pervez N. Ghauri University of Groningen, The Netherlands

Presentations:
Strategic And Organizational Responses of Mexican Managers ToEnvironmental UncertaintyLen J. Trevino, Monterey Institute of Int. Studies, USA Jeffrey L. Kerr, University of Miami, USA

Exporter Performance: Getting close To the CustomerAshley Lye, University of Canterbury, New ZealandSteven Lysonski, Marquette University, USA

Does Exporter Experience Influence Understanding of Importer Criteria For Selecting Suppliers?William Renforth, Texas A & M International University, USA

Session (8.6) : Marketing In Asia Pacific
Location : Embassy 4
Chair : Gopal R. Iyer Baruch College, USA

Presentations:
Emerging Urban Consumers: An Exploratory Study of The Indonesian Approach To ShoppingGillian Wright, Kandi Dahlan, Bradford University, UK

Export Practices In International Marketing: A Study of Australian