1997 WMC: SESSION SCHEDULE

TUESDAY

9.00 a.m. - 10.30 a.m.

OPENING SESSION :
THE CROWN PRINCESS HOTEL , KUALA LUMPUR, MALAYSIA

11.00 a.m. - 12.30 a.m.

  1. Marketing Implications of HI-Tech Customer Service by A. Parasuraman
  2. Global Competitive Strategy: Winners and Losers in Global Competition by Warren J. Keegan Location : Empire 1

2.00 p.m. - 3.30 p.m.

Session (1.1) : Channel of Distribution
Location : Empire 1
Chair : Osman Zain
Universiti Kebangsaan
Malaysia, Malaysia

Presentations:
Multinational Suppliers Managing Out of Bounds In Southeast Asia: The Role of Multinationals In Shaping Channel Relationships AbroadTish Robinson, New York University, USA

Differentiation of Distribution - A Challenge for Manufacturers of Industrial GoodsLars-Erik Gadde, Chalmers University of Technology, Sweden

An Empirical Examination of Franchisees Perception of Conflict and Satisfaction in Turkey Cagatay Unusan, Selcuk University, TurkeyTunc Erem, Marmara University, Turkey

A Tananomy of Channel Expansion Strategies in a Changing EnvironmentDavid Y. Rachman, Swee L. Chia, School of Business, Baruch College, USA

Session (1.2) : Consumer Behavior and Consumer Marketing
Location : Empire 2
Chair : Tan Chin Tiong
National University of Singapore, Singapore

Presentations:
A Preliminary Analysis On The Cross- Cultural Applicability of The StructuralModel of Consumer Knowledge AssessmentBulent Menguc, Lincoln University, New Zealand

Consumer Decision Processes: Getting More (And Better ) InformationPeter J. Boyle, Central Washington University, USA

The Effects of Nutritional Information and Claims on Consumer Judgements of Product BenefitsVentkatapparao Mummalaneni, Manoj Ishak, Nanyang Technological University, Singapore

Session (1.3) : Panel Session: Globalization of Nations and the Role of Marketing: Specific Country Experiences
Location : Embassy 1
Chair : Marius Leibold (Representing South Africa) South Africa
Time : 2.00 p.m. - 5.30 p.m.
Panellist:

  1. Anusorn Singhpakdi Old Dominion University,USA (Representing Thailand)
  2. Jacob Y.H. Jou National Sun-Yat-Sen University, Republic of China (Representing Taiwan)
  3. A. Ben Oumill University of Dayton, USA (Representing Morocco)
  4. Tunc Erem Marmara University, Turkey (Representing Turkey)
  5. Madoun Mouloud Groupe ESC-CCI, France (Representing France)
  6. Pervez N. Ghauri University of Groningen, The Netherlands (Representing The Netherlands)
  7. Alberto Zapater School of Business Administration, Peru (Representing Peru)
  8. Usman A. Qureshi Old Domonion University, USA (Representing Pakistan)
  9. A. Vidyadhar Reddy Osmania University, India (Representing India)
Session (1.4) : Communication and Promotion Strategy
Location : Embassy 2
Chair : Iskandar Abdullah
Universiti Putra MalaysiaMalaysia

Presentations:
Information Search Process In The Organizational Buying Decision Making- An Empirical Study In The Indian Industrial Electronics MarketS. Muralidharan, S. Jayachandran, Indian Institute of Technology, India

Sales Promotions: Prescriptive Definitions And The Managers ViewMinoo Farhangmehr, University of Minho, PortugalPedro Quelhos Brito, University of Porto, Portugal

Effects of TV advertising on Children and Parental Influence on Childrens TV viewingCatherine Joseph, Md. Ismail Ahmad, Universiti Putra Malaysia, Malaysia

Session (1.5) : Cross-Cultural Marketing
Location : Embassy 3
Chair : Mary Ann McGrath

Loyola University Chicago, USA

Presentations:
A Cross-Cultural Examination of A Scale To Measure Trait Aspectof VanitySrinivas Durvasula, Steven Lysonski, Marquette University, USA

A General Model of Culture, Personality, and Consumer Affective Processes: Toward Theory In Cross-Cultural Consumer ResearchTodd A. Mooradian, James M. Oliver, College of William And Mary, USA

Extreme Response Style In Cross-Cultural Research: An Empirical InvestigationIrvine Clarke III, Oklahoma City University, USA

Personal Selling Interactions: Global Versus Local PrinciplesAnne Macquin, Dominique Rouzies, Group HEC, FranceNathalie Prime, Group ESCP, France

Session (1.6) : Current Issues In European Marketing
Location : Embassy 4
Chair : Victor Cordell
Monterey Institute of International Studies, USA

Presentations:
Diagnosing The Strategic And Operational Problems Encountered By U.K. Export Manufacturers : The Effects of Export IntensityRobert E. Morgan, Constantine S. Katsikeas, University of Wales, Cardiff, UK

The European Internal Market: An Assessment of Its Strategy Importance for Sweden Manufacturing SMEsKarl J. Bonnedahl, Umea Business School, Sweden

Marketing Research and Culture: Some European InsightsFrederic Jallat, Paris Graduate School of Management (ESCP), France

Regional Variations In Franchise Fees In International Markets: A Comparative Study of Australian And U.S Franchise SystemsMadhav Kacker, Bradford College, USAColin F. McCosker, University of Southern Queensland, Australia

4.00 p.m. - 5.30 p.m.

Session (2.1) : Special Panel : Marketing Ethics: International and Intranational Issues
Location : Empire 1
Chair : Anusorn Singhapakdi
Old Dominion University, USA

Panellists
C.P. RaoOld Dominion University, USA Managerial Ethical Decision Making: East vs. West

Lou E. PeltonUniversity of North Texas, USA Ethical Issues Confronting Channel Members in Transnational Distribution

Nicola Higgs-KleynUniversity of the Witswaterstand, South Africa Marketing Ethics: South African Perspective

Kumar C. RallapalliTroy State University, USAGlobal Code of Marketing Ethics: Challenges and Opportunities

Session (2.2) : Marketing Research
Location : Empire 2
Chair : Bari Harlam
University of Rhode Island, KIngston

Presentations:
Conjoint Designs With Interpolation: An Alternative Approach For Reducing The Number of Conjoint ProfilesFrancois Coderre, ReneY. Darmon, Sherbrooke University, Canada

Does Estimation Methods In Structural Equation Modelling Impact Theory Development In MarketingUlf H. Olsson, Tor W. Andreassen, Kenneth Wathne, Norwegian School of Management , Norway

Biases in Self-Reports of Zip Codes and Zip +4 in Geodemographic SegmentationMark A. McDonald, University of Massachusetts, Amherst, USA

Commercial Use of Conjoint Analysis in Australia and New ZealandRajendra Mulye, Faculty of Business RMIT, Melbourne, Australia

Exploration of a Creative Problem Solving TechniqueTih Sio Hong, Universiti Kebangsaan Malaysia, MalaysiaTony Proctor, University of Keele

Session (2.4) : Green Marketing/Environmental
Location : Embassy 2
Chair : Paul Lane
Western Michigan University, USA

Presentations:
ISO 14000: The Emerging Global Standard For Environmental Management- Is Marketing Ready M.B. Neace, Mercer University, USA

Social Responsibility, Environmental Concern and Concern Consumer Behavior Toward Green ProductsMaureen Grasso, Martha McEnally, Richard Widdows, University of North Carolina, USA

Green Marketing and Its Implication for Consumers and Businesses In MalaysiaLee Chih, Gerald, M.I Ahmad, Universiti Putra Malaysia, Malaysia

Measuring the Impact of Environmental Management System on Companys CompetitivenessHesan A. Quazi, Koh Poh Leng, Yip Chen Yen, Yeo Soo Wee, Nanyang Technological University, Singapore

Are Stakeholders Included in the Green New Product DevelopmentMichael Jay Polonsky, Jacquie Ottman, University of Newcastle, NSW Australia

Session (2.5) : Product Strategy, Innovation and Technology
Location : Embassy 3
Chair : P.M. Rao Long Island University, Washington, USA

Presentations:
Understanding Innovative Marketing Practices: An Exploratory Case Study of Acknowledged Innovative MarketersGilian Wright, University of Bradford, UK Baharudin Kadir, Universiti Putra Malaysia, Malaysia

Innovative Households In Information Technology: Towards A TypologyJean-Hugues Chauchat, University Lumiere-Lyon 2, FranceEmmanuelle LeNagard, France Telecom, Paris, FranceAlexandre Steyer, HEC, Paris, France

Session (2.6) : Marketing Education
Location : Embassy 4
Chair : Sevgin Eroglu
Georgia State University, Atlanta

Presentations:
An Innovative Classroom Approach To Analyzing The Role of Culture on Business Relationships Using The Global View International BusinessStimulationJerome D. Williams, Penn State University, USAVenkatapparao Mummalaneni, M. Krishna Erramilli, Nanyang TechnologicalUniversity, Singapore

A Review of Chinas Management Education and Foreign Aid: A Case Study Lionell A. Mitchell, Acadia University, Canada

Learning Style and Team LearningDon F. Kirchner, California State University, Northridge, USA

The Experiential International Business Plan As A Capstone MBA CourseVictor Cordell, Monterey Institute of International Studies, USA

Experiential Learning as A Process Approach: An Application of a Client - Based Project in International Marketing EducationV. Llanes, A. Everett, J. Soler, University of Otago, New Zealand