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UD Webmail Direct site wins award

Richard Gordon, Tom Baxter, Ann Amsler and Judith Brown

1:32 p.m., April 12, 2006--A team of Information Technologies staff members recently received recognition from an international professional organization for their work on the University of Delaware's Webmail Direct web site.

The site and the team were named third-place winners in the Electronic How-to-Guides category of the Association for Computing Machinery Special Interest Group on University and College Computing Services' (ACM SIGUCCS) Communications Awards.

Information Technologies (IT) staff members on the winning team include Ann Amsler, Judith Brown and Richard Gordon, all information resource consultants in IT-User Services; and Thomas Baxter Jr., a systems programmer in IT-Network and Systems Services.

“ACM SIGUCCS is an association of professionals who support and manage the diverse aspects of information technology services in institutions of higher learning,” Leila Lyons, director of IT-User Services, said. “Each year, SIGUCCS sponsors a Communications Award to recognize outstanding publications developed at college and university computing centers. Recipients are recognized at the SIGUCCS fall conference, where winning entries serve to provide conference participants with an opportunity to review model publications that may help them develop or enhance their own work.”

The award-winning project began when the University purchased a new e-mail package, team leader Ann Amsler, who designed and organized the web site, said.

“Tom Baxter was involved with installing and testing the actual program and offered helpful advice to the writers,” Amsler said. “Richard Gordon created a 'Welcome' site for Webmail Direct that showed people how to convert from their existing mail programs. He also was involved in writing junk-mail-filtering directions. Judith Brown, who is now retired, provided the information for Macintosh users.”

Amsler said the team was trying to develop a useful, comprehensive and easy-to-understand set of directions for using the Webmail Direct e-mail program and for filtering junk mail or spam.

“Perhaps the most useful section is that on setting up the junk-mail filter [www.udel.edu/topics/e-mail/webmaildirect/login.html#junk], because it affects everyone on campus,” Amsler said. “UD e-mail users can set up their junk-mail filters in Webmail Direct and then manage the junk-mail folder in their preferred e-mail program.”


Past ACM SIGUCCS awards for members of IT-User Services include:

  • Second Place: Computing News in the SIGUCCS newsletter competition, September 1987, Dorothy Ann Amsler;
  • Printed Instructional Classroom Materials, “Using Netscape Messenger Effectively,” 2001;
  • Second place: Printed How-to-Guides, “Check IT Out! Four Easy Steps to Connect to UD's Electronic Campus,” Susan Nanis, Susan Allmendinger and Kate Webster, all information resource consultants in IT-User Services; and
  • Third place: “Electronic Instructional Classroom Materials, Preparing Documents for the World Wide Web,” Ann Amsler.

“Receiving recognition for one's work always brings satisfaction,” Amsler said. “It is particularly rewarding for us to be recognized by SIGUCCS, because that organization is comprised of our closest peers in the field of university computing.”

Story by Jerry Rhodes
Photo by Kathy F. Atkinson

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